Analyst's Research
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Robert P. Mahowald
Research Vice President, SaaS and Cloud Services

Team:
Cloud Computing
Directions 2012 (U.S) Participating Analysts
Enterprise Collaboration and Social Solutions
IDC Predictions Team
Software as a Service
Software Business Strategies
Worldwide Software Research
Enterprise Content Collaboration: How SaaS Is Changing the Game
Robert P. Mahowald, Vanessa Thompson, Melissa Webster
May 2013 - Doc # WC20130516      Event Proceeding
This IDC Web conference provides an overview of current enterprise cloud content collaboration (eC3) market dynamics. Businesses are under increasing pressure to find new ways of operating to meet changing user expectations and take adva ...
The Coming of the 3rd Platform and What This Means for Software Business Models
Amy Konary, Robert P. Mahowald, Vanessa Thompson
May 2013 - Doc # 240918      Customer Needs and Strategies
This IDC study focuses on the rise of the 3rd Platform and the ways in which software business models will change as a result.: "The 3rd Platform is not just a technology revolution; it's also a customer revolution. As a result, exp ...
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IDC Competitive Market Insight: SAP Calendar 4Q12 Update
Mira Perry, Michael Fauscette, Amy Konary, Robert P. Mahowald, Mary Wardley, Christine Dover, Vanessa Thompson
May 2013 - Doc # 240828      Vendor Needs and Strategies
This IDC study provides market intelligence details for SAP from September 2012 to December 2012. Data on financial performance, sales highlights, and recent acquisitions sets the stage for a detailed examination of select products and d ...
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IDC Competitive Market Insight: Salesforce.com Fiscal 4Q13 Update
Mira Perry, Michael Fauscette, Robert P. Mahowald, Mary Wardley, Amy Konary, Christine Dover, Vanessa Thompson
Apr 2013 - Doc # 240682      Vendor Needs and Strategies
This IDC study provides market intelligence details for salesforce.com, covering the fourth fiscal quarter of 2013, with historical reference points included throughout. Data on financial performance, sales highlights, and recent acquisi ...
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IT Cloud Services at the Crossroads: Does Translating Traditional IaaS/PaaS/SaaS Layers to the Cloud Best Serve All Players?
Stephen D. Hendrick, Robert P. Mahowald, Melanie Posey
Apr 2013 - Doc # 240572      IDC Presentation
This IDC Presentation examines key issues driving changes in vendor cloud strategies. Growth in worldwide IT cloud services will be peaking over the next several years as public cloud services become widely available and private clouds b ...
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Parallels Analyst Summit 2013: Partnering and Channels as Paths to the SMB Cloud
Melanie Posey, Robert P. Mahowald
Apr 2013 - Doc # 240427      Event Flash
This IDC Flash presents highlights from Parallels' analyst event held on February 4 in Las Vegas prior to the company's annual customer/partner summit.

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Worldwide Applications 2013 Top 10 Predictions
Michael Fauscette, Robert P. Mahowald, Mary Wardley, Amy Konary, Christine Dover, Melissa Webster, Darren Bibby, Steve White, Vanessa Thompson
Mar 2013 - Doc # 239745      Top 10 Predictions
This IDC study defines and presents IDC's worldwide applications software analyst team's 2013 top 10 predictions for the applications software market, including enterprise applications (EA), customer relationship management (CRM) and cus ...
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IDC Maturity Model: Cloud — A Guide for Success
Kimberly Knickle, Usman Sindhu, Robert P. Mahowald, Richard L. Villars, Mary Johnston Turner, David McNally, Scott Lundstrom, Stephen D. Hendrick, Melinda-Carol Ballou, Joseph C. Pucciarelli, Frank Gens
Mar 2013 - Doc # 239772      Industry Development and Models
The IDC study discusses IDC's Cloud Maturity Model, which is for organizations that are interested in understanding how they can take the necessary actions to move forward successfully with cloud computing.: Based on results from ID ...
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IBM Connect 2013: Lotusphere Gives Way to a Smarter Workforce
Vanessa Thompson, Michael Fauscette, Mary Wardley, Connor G Sullivan, Robert P. Mahowald, Melissa Webster, Audrey Heng
Mar 2013 - Doc # 239704      Insight
This IDC Insight summarizes our analysis of the key themes presented at IBM Connect 2013, IBM's worldwide customer and partner event held January 27–31, 2013, in Orlando, Florida.

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IT Cloud Services at the Crossroads: How IaaS/PaaS/SaaS Business Models Are Evolving
Robert P. Mahowald, Stephen D. Hendrick, Melanie Posey
Mar 2013 - Doc # DR2013_T6_RM_SH_MP      Event Proceeding
The following was presented at the IDC Directions conferences in Santa Clara and Boston in March 2013.

IDC Market in a Minute: SaaS and Cloud Software
Robert P. Mahowald, Stephen Clifford
Feb 2013 - Doc # 239705      IDC Presentation
This IDC Presentation — IDC Market in a Minute — combines an infographic on SaaS and cloud software, along with some relevant, top-level considerations for IT organizations.

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IDC Competitive Market Insight: Oracle Fiscal 2Q13 Update
Michael Fauscette, Mira Perry, Christine Dover, Amy Konary, Robert P. Mahowald, Mary Wardley, Vanessa Thompson, Connor G Sullivan, Darren Bibby, Steve White
Feb 2013 - Doc # 239336      Vendor Needs and Strategies
This IDC study provides market intelligence details for Oracle's FY 2Q13. Detailed descriptions of select products and the Oracle PartnerNetwork (OPN) are also included.: "According to Oracle President Mark Hurd, applications, middl ...
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Oracle Buys Eloqua: Expanding Marketing Footprint
Mary Wardley, Gerry Murray, Michael Fauscette, Michael Gerard, Robert P. Mahowald
Dec 2012 - Doc # lcUS23891812      IDC Link
In a year of rapid-fire acquisitions by Oracle in the CRM applications market, and despite Larry Ellison's assertion that there would be no more, the company has gotten one more in under the wire with the agreement to acquire marketing plat ...
Worldwide Hosted Private Cloud Services 2012–2016 Forecast: New Models for Delivering Infrastructure Services
Robert P. Mahowald, Frank Gens, Richard L. Villars, Satoshi Matsumoto, Chris Morris, Melanie Posey, Margaret Adam, Mark Schrutt, Vladimír Kroa, Connor G Sullivan, Ricardo Villate, Alejandro Florean, David Senf, David Tapper
Dec 2012 - Doc # 238689      Market Analysis
This IDC study examines the hosted private cloud (HPC) market, composed of dedicated private cloud (DPC) services and virtual private cloud (VPC) services, for 2011, with a five-year growth forecast for 2012–2016 and with trends and fore ...
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Market Analysis Perspective: Worldwide SaaS and Cloud Services, 2012 — New Models for Delivering Software
Robert P. Mahowald, Connor G Sullivan, Amy Konary
Dec 2012 - Doc # 238635      IDC Presentation: Forecast
This IDC Market Analysis Perspective Presentation discusses the worldwide market for SaaS and cloud services. Virtually, all software vendors are at various stages in a seminal transition in how they build, sell, and deliver their produc ...
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IDC's CloudTrack 2012 Summer Survey, Part 2: Expansion of Functional Use Cases
Connor G Sullivan, Robert P. Mahowald
Dec 2012 - Doc # 238690      Survey
This IDC study presents data from IDC's 2012 CloudTrack Survey relating to customer perceptions of the suitability of various workloads in public cloud services. In line with IDC's predictions, the majority of ISVs will eva ...
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Cloud Strategies for the CIO: Preparing for 2013 and 2020
Frank Gens, Robert P. Mahowald, Richard L. Villars
Dec 2012 - Doc # 238724      IDC Presentation
This IDC Presentation discusses cloud strategies for the CIO. Building smart strategies for how to incorporate cloud services into the CIO portfolio requires context — How do we move from the 2nd Platform of client/server tech ...
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IDC Competitive Market Insight: SAP Calendar 3Q12 Update
Mira Perry, Michael Fauscette, Amy Konary, Robert P. Mahowald, Mary Wardley, Christine Dover, Vanessa Thompson
Dec 2012 - Doc # 237998      Vendor Needs and Strategies
This IDC study provides market intelligence details for SAP from July to September 2012. Data on financial performance, sales highlights, and recent acquisitions sets the stage for a detailed examination of select products and distributi ...
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IDC Competitive Market Insight: Salesforce.com Calendar 3Q12 Update
Mira Perry, Michael Fauscette, Robert P. Mahowald, Mary Wardley, Amy Konary, Christine Dover, Vanessa Thompson
Dec 2012 - Doc # 237968      Vendor Needs and Strategies
This IDC study provides market intelligence details for salesforce.com, covering the third calendar quarter of 2012, with historical reference points included throughout. Data on financial performance, sales highlights, and recent acquis ...
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IDC Predictions 2013: Competing on the 3rd Platform
Frank Gens, Christian A. Christiansen, Christopher Chute, Lynne A. Dunbrack, Michael Fauscette, Greg Girard, Ramon T. Llamas, Robert P. Mahowald, Tom Mainelli, Rohit Mehra, Ashish Nadkarni, Bob O'Donnell, Jed Scaramella, Karsten Weide, Meredith Whalen, Richard L. Villars
Nov 2012 - Doc # WC20121129      Event Proceeding
The information and communications technology (ICT) industry is in the midst of a shift — once every 20–25 years — to a new technology platform for growth and innovation. IDC calls it the 3rd platform, built on mobile devices and apps, c ...
IDC Competitive Market Insight: Microsoft Calendar 3Q12 Update
Mira Perry, Michael Fauscette, Amy Konary, Robert P. Mahowald, Mary Wardley, Christine Dover, Vanessa Thompson
Nov 2012 - Doc # 237842      Vendor Needs and Strategies
This IDC study provides market intelligence details for Microsoft, with a focus on the Microsoft Business Solutions Dynamics product group for the period from July 2012 to September 2012. Data includes financial performance and sales hig ...
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IDC's CloudTrack 2012 Summer Survey, Part 1: Cost Savings in the Cloud
Connor G Sullivan, Robert P. Mahowald
Nov 2012 - Doc # 237693      Survey
This IDC study presents data from IDC's 2012 CloudTrack Survey relating to customer perceptions of the economic value of moving to public cloud services. In line with IDC's predictions, the vast majority of ISVs will employ ...
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Oracle OpenWorld 2012: Oracle Applications Update
Christine Dover, Mary Wardley, Michael Fauscette, Robert P. Mahowald, Vanessa Thompson, Amy Konary
Nov 2012 - Doc # 237643      Insight
This IDC Insight takes a look at the Oracle OpenWorld user and partner conference held September 30–October 5, 2012, in San Francisco, California. This year's annual event drew over 50,000 registered as well as over 1 million online part ...
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Oracle Cloud Shows Great Progress
Robert P. Mahowald, Connor G Sullivan
Oct 2012 - Doc # lcUS23763312      IDC Link
Of all the news at this year's Oracle OpenWorld, Oracle directed most of its marketing muscle and executive energy in delivering a strong cloud message. To this message, Oracle has brought a great deal of focus across its software developme ...
BoxWorks 2012: BOXing Above Its Weight into the Enterprise
Vanessa Thompson, Melissa Webster, Robert P. Mahowald
Oct 2012 - Doc # lcUS23737512      IDC Link
Box held its second annual user conference, BoxWorks, in San Francisco on October 7–9. According to Box, this year's conference drew 1,500 registered attendees, up from 500 in 2011. The event kicked off in high gear with an opening keynote ...
IDC Competitive Market Insight: Oracle Fiscal 1Q13 Update
Michael Fauscette, Mira Perry, Christine Dover, Amy Konary, Robert P. Mahowald, Mary Wardley, Vanessa Thompson
Oct 2012 - Doc # 237130      Vendor Needs and Strategies
This IDC study provides market intelligence details for Oracle's FY 1Q13. Detailed descriptions of select products and the Oracle PartnerNetwork (OPN) are also included.: "According to Oracle President Mark Hurd, the company is prep ...
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Dreamforce 2012: The Social Enterprise Expands
Connor G Sullivan, Robert P. Mahowald, Amy Konary, Michael Fauscette, Mary Wardley, Christine Dover
Oct 2012 - Doc # 237228      Insight
This IDC Insight reviews the key announcements at the salesforce.com Dreamforce conference in San Francisco, California, held September 18–21, 2012. Highlights of announcements at Dreamforce 2012 are::
  • The introduction of a num
  • ...
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    Business Strategy: Cloud Services for Utilities — "To Be, or Not to Be"
    Usman Sindhu, Robert P. Mahowald
    Sep 2012 - Doc # EI237011      Business Strategy
    This IDC Energy Insights report provides an analysis of the utility companies' plans for adopting cloud computing services in 2012 and beyond. The report is specifically geared toward the chief information officer (CIO) of utility compan ...
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    Worldwide and Regional Public IT Cloud Services 2012–2016 Forecast
    Frank Gens, Margaret Adam, Mette Ahorlu, David Bradshaw, Laura DuBois, Matthew Eastwood, Tim Grieser, Stephen D. Hendrick, Vladimír Kroa, Robert P. Mahowald, Satoshi Matsumoto, Chris Morris, Richard L. Villars, Ricardo Villate, Nigel Wallis, Alejandro Florean
    Aug 2012 - Doc # 236552      Market Analysis
    This IDC study forecasts revenue growth for public IT cloud services through 2016, segmented by five functional categories within eight regions/countries. The forecast data, driven by IDC's key forecast assumptions for public IT cloud se ...
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    Aria Systems: Billing as a Service in the Cloud Ecosystem
    Connor G Sullivan, Robert P. Mahowald, Debra Osswald
    Aug 2012 - Doc # 236363      Vendor Profile
    This IDC Vendor Profile analyzes Aria Systems, a billing and subscription management software provider offering subscription billing-as-a-service solutions. This document explores the company's history, product configuration, product pos ...
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    Worldwide SaaS and Cloud Software 2012–2016 Forecast and 2011 Vendor Shares
    Robert P. Mahowald, Connor G Sullivan
    Aug 2012 - Doc # 236184      Market Analysis
    This IDC study presents IDC's view of worldwide SaaS and cloud software performance, by vendor in 2011, and anticipated performance through 2016. The cloud software market reached $22.9 billion in revenue in 2011, a 30.9% YoY growth rate ...
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    IDC Competitive Market Insight: SAP Calendar 2Q12 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Amy Konary, Robert P. Mahowald, Mary Wardley, Christine Dover, Vanessa Thompson
    Aug 2012 - Doc # 236371      Vendor Needs and Strategies
    This IDC study provides market intelligence details for SAP from April to June 2012. Data on financial performance, sales highlights, and recent acquisitions sets the stage for a detailed examination of select products and distribution m ...
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    IDC Competitive Market Insight: Microsoft Calendar 2Q12 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Amy Konary, Robert P. Mahowald, Mary Wardley, Christine Dover, Vanessa Thompson
    Aug 2012 - Doc # 236370      Vendor Needs and Strategies
    This IDC study provides market intelligence details for Microsoft, with a focus on the Microsoft Business Solutions Dynamics product group for the period from April 2012 to June 2012. Data includes financial performance and sales highlig ...
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    IDC Competitive Market Insight: Salesforce.com Calendar 2Q12 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Robert P. Mahowald, Mary Wardley, Amy Konary, Christine Dover, Vanessa Thompson
    Aug 2012 - Doc # 236353      Vendor Needs and Strategies
    This IDC study provides market intelligence details for salesforce.com, covering the second calendar quarter of 2012, with historical reference points included throughout. Data on financial performance, sales highlights, and recent acqui ...
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    IDC Competitive Market Insight: Oracle Fiscal 4Q12 Update
    Michael Fauscette, Mira Perry, Christine Dover, Scott Guinn, Amy Konary, Robert P. Mahowald, Mary Wardley
    Jul 2012 - Doc # 235821      Vendor Needs and Strategies
    This IDC study provides market intelligence details for Oracle's FY 4Q12. Detailed descriptions of select products and the Oracle PartnerNetwork (OPN) are also included.: "According to Oracle President Mark Hurd, the company is prep ...
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    Microsoft Buys Enterprise Social Network Vendor Yammer for $1.2 Billion
    Robert P. Mahowald, Michael Fauscette, Vanessa Thompson
    Jun 2012 - Doc # lcUS23566512      IDC Link
    Yesterday's announcement ends weeks of rumor and speculation that Yammer would be acquired by Microsoft, inked in a deal worth $1.2 billion in cash. Yammer will continue to be led by its CEO David Sacks as it becomes part of Microsoft's Off ...
    SAP Acquires Ariba for $4.3 Billion
    Scott Guinn, Bo Lykkegaard, Henry D. Morris, Michael Fauscette, Robert P. Mahowald
    May 2012 - Doc # lcUS23509512      IDC Link
    Adds to Cloud Portfolio, Builds Out Commerce Platform StrategyOn May 22, SAP announced its intent to acquire Ariba (Nasdaq: ARBA) for approximately $4.3 billion. At $45 per share, a 20% premium over the closing price of May 21, the deal rep ...
    IDC Competitive Market Insight: Salesforce.com Calendar 1Q12 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Robert P. Mahowald, Mary Wardley, Amy Konary, Christine Dover
    May 2012 - Doc # 234746      Vendor Needs and Strategies
    This IDC study provides market intelligence details for salesforce.com, covering the first calendar quarter of 2012, with historical reference points included throughout. Data on financial performance, sales highlights, and recent acquis ...
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    IDC Competitive Market Insight: SAP Calendar 1Q12 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Amy Konary, Robert P. Mahowald, Mary Wardley, Christine Dover
    May 2012 - Doc # 234723      Vendor Needs and Strategies
    This IDC study provides market intelligence details for SAP from January to March 2012. Data on financial performance, sales highlights, and recent acquisitions sets the stage for a detailed examination of select products and distributio ...
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    IDC Competitive Market Insight: Microsoft Calendar 1Q12 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Amy Konary, Robert P. Mahowald, Mary Wardley, Christine Dover
    May 2012 - Doc # 234581      Vendor Needs and Strategies
    This IDC study provides market intelligence details for Microsoft, with a focus on the Microsoft Business Solutions Dynamics product group for the period from January 2012 to March 2012. Data includes financial performance and sales high ...
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    IDC Competitive Market Insight: Oracle Fiscal 3Q12 Update
    Michael Fauscette, Mira Perry, Christine Dover, Scott Guinn, Amy Konary, Robert P. Mahowald, Mary Wardley
    Apr 2012 - Doc # 234262      Vendor Needs and Strategies
    This IDC study provides market intelligence details for Oracle's FY 3Q12. Detailed descriptions of select products and the Oracle PartnerNetwork (OPN) are also included.

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    The Price Is Right? Microsoft Reduces Pricing on Office 365 and Azure Cloud Services
    Connor G Sullivan, Amy Konary, Melissa Webster, Robert P. Mahowald
    Mar 2012 - Doc # lcUS23417512      IDC Link
    On March 14, Microsoft announced a reduction of up to 20% off the "E1-4" Enterprise price bracket for business users of its Office 365 cloud-based collaboration portfolio and similar price cuts across the 13 other Office 365 subscription ty ...
    Worldwide SMB 2012 Predictions: Shifting Priorities, Opportunities, and Challenges as SMB Spending Exceeds $500 Billion
    Raymond Boggs, Justin Jaffe, Giuliana Folco, Suchitra Narayan, Alejandro Florean, Darren Bibby, Christine Dover, Matt Davis, Timothy Doherty, Liz Conner, Jed Scaramella, Robert P. Mahowald
    Mar 2012 - Doc # 233916      Insight
    This IDC Insight supplements the IDC 2012 SMB predictions Webcast of January 2012. It examines expected changes in the SMB IT market overall, with additional detail on each of the five major regions: North America; Western Europe; Centra ...
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    IDC's Worldwide IT Cloud Services Taxonomy, 2012
    Frank Gens, Robert P. Mahowald, Richard L. Villars, Stephen D. Drake, Tim Grieser, Mary Johnston Turner, Laura DuBois, Matthew Eastwood, Gard Little, Melanie Posey, Rona Shuchat, Satoshi Matsumoto, Chris Morris, Vladimír Kroa, Margaret Adam, David Bradshaw, Chris Ingle, Ricardo Villate, Nigel Wallis, Stephen Minton, Mette Ahorlu
    Mar 2012 - Doc # 233396      Industry Development and Models
    This IDC study discusses the IT cloud services market, which continues to grow and evolve at an astonishing rate. New offerings come to market regularly, often defining new functional segments and new deployment options. This study updat ...
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    Public, Private and Hybrid Cloud Adoption – New Rules for IT
    Robert P. Mahowald
    Mar 2012 - Doc # DR2012_T3_RM      Event Proceeding
    The following was presented at the IDC Directions conferences in San Jose and Boston in March 2012.

    IDC Competitive Market Insight: SAP Calendar 4Q11 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Amy Konary, Robert P. Mahowald, Mary Wardley
    Feb 2012 - Doc # 233280      Vendor Needs and Strategies
    This IDC study provides market intelligence details for SAP from October to December 2011. Data on financial performance, sales highlights, and recent acquisitions sets the stage for a detailed examination of select products and distribu ...
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    SAP and Google Partner to Align the Business ByDesign and Apps Suites
    Connor G Sullivan, Robert P. Mahowald
    Feb 2012 - Doc # lcUS23336212      IDC Link
    On December 14, 2011, SAP and Google reached an agreement to form a partnership that effectively aligns Google Apps with SAP's Business ByDesign (ByD) suite. The partnership at the base level will enable SAP ByD customers to use things like ...
    IDC Competitive Market Insight: Salesforce.com Calendar 4Q11 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Robert P. Mahowald, Mary Wardley, Amy Konary, Steve White
    Feb 2012 - Doc # 233294      Vendor Needs and Strategies
    This IDC study provides market intelligence details for salesforce.com, covering the fourth calendar quarter of 2011, with historical reference points included throughout. Data on financial performance, sales highlights, and recent acqui ...
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    Lotusphere 2012: A Social Business Evolution
    Connor G Sullivan, Robert P. Mahowald, Michael Fauscette, Melissa Webster, Henry D. Morris, Stacy K. Crook, Vanessa Thompson, Stephen D. Drake
    Feb 2012 - Doc # 233222      Insight
    This IDC Insight summarizes our analysis of key themes presented at Lotusphere 2012, IBM's worldwide customer and partner event held in Orlando, Florida, in January 2012.

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    IDC Competitive Market Insight: Microsoft Calendar 4Q11 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Amy Konary, Robert P. Mahowald, Mary Wardley
    Feb 2012 - Doc # 233086      Vendor Needs and Strategies
    This IDC study provides market intelligence details for Microsoft, with a focus on the Microsoft Business Solutions Dynamics product group for the period from October 2011 to December 2011. Data includes financial performance and sales h ...
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    Oracle to Acquire Taleo for $1.9 Billion
    Lisa Rowan, Robert P. Mahowald, Connor G Sullivan, Michael Fauscette, Scott Guinn
    Feb 2012 - Doc # lcUS23317612      IDC Link
    In a move that surprised no one, Oracle announced that it is acquiring cloud-based talent management solutions provider Taleo for $46 per share or roughly $1.9 billion, 5x the estimated revenue, net of Taleo’s cash and debt. The transaction ...
    Cloud Strategies in Practice: American Electric Power Improves Performance Review Processes via the Cloud
    Robert P. Mahowald, Connor G Sullivan
    Feb 2012 - Doc # 233124      Buyer Case Study
    This IDC Buyer Case Study describes the decision by American Electric Power to standardize its processes for employee performance management by subscribing to a solution from SuccessFactors. It delineates the roles of the organization as ...
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    Worldwide Software Business Solutions 2012 Top 10 Predictions
    Michael Fauscette, Amy Konary, Robert P. Mahowald, Scott Guinn, Mary Wardley
    Feb 2012 - Doc # 233104      Top 10 Predictions
    This IDC study defines and presents IDC's top 10 predictions for the Software Business Solutions group, which includes software in the enterprise applications (EA), customer relationship management (CRM), project-based solutions (PBS), h ...
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    IDC Competitive Market Insight: Oracle Fiscal 2Q12 Update
    Michael Fauscette, Mira Perry, Christine Dover, Scott Guinn, Amy Konary, Robert P. Mahowald, Erin Traudt, Mary Wardley
    Feb 2012 - Doc # 232878      Vendor Needs and Strategies
    This IDC study provides market intelligence details for Oracle's FY 2Q12. Detailed descriptions of select products and the Oracle PartnerNetwork (OPN) are also included.

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    Worldwide SaaS CRM Applications 2011–2015 Forecast and 2010 Vendor Shares
    Mary Wardley, Robert P. Mahowald
    Dec 2011 - Doc # 232230      Market Analysis
    This IDC study provides the market sizing and vendor shares for the worldwide SaaS customer relationship management (CRM) software market in 2010 and forecast for the 2011–2015 time periods. Market trends are provided, along with the fut ...
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    Market Analysis Perspective: Worldwide SaaS & Cloud Services, 2011: New Models for Delivering Software
    Robert P. Mahowald, Amy Konary, Connor G Sullivan
    Dec 2011 - Doc # 232239      IDC Presentation: Forecast
    SaaS is the service enablement of all three primary software markets: applications, application development and deployment (AD&D), and system infrastructure software (SIS), and virtually all software vendors are at various stages in a se ...
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    Competing in the Cloud: 8 Things to Watch in 2012
    Robert P. Mahowald, Connor G Sullivan
    Dec 2011 - Doc # 232137      IDC Presentation
    This presentation was given at CloudSlam's Up conference in San Francisco, on December 7 2011.: Cloud computing is not just a matter of servers in the sky - it is a new business model for IT providers, a new reality for traditional ...
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    SAP Acquires SuccessFactors for $3.4 Billion
    Lisa Rowan, Scott Guinn, Henry D. Morris, Connor G Sullivan, Robert P. Mahowald
    Dec 2011 - Doc # lcUS23189711      IDC Link
    On December 3, SAP announced its intention to acquire SuccessFactors (SFSF) for $40 per share or a total of $3.4 billion, a 52% premium over the closing share price of $26.25 from Friday, December 2. While the exact details were unexpected, ...
    Major Hospital and Ambulatory Network Provider Looks to Microsoft's Office 365 as Route to Cloud
    Connor G. Sullivan, Robert P. Mahowald
    Dec 2011 - Doc # 231767      Buyer Case Study
    This IDC Buyer Case Study is designed to capture the business challenges being faced, metrics, implementation and adoption, outcome, next steps, lessons learned, and advice for other buyers considering a SaaS investment.

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    Salesforce.com Acquires Model Metrics for Mobile and Social
    Robert P. Mahowald
    Nov 2011 - Doc # lcUS23154711      IDC Link
    On November 14, salesforce.com announced its acquisition of Model Metrics. Model Metrics, founded in 2003 in Chicago, provides mobile and social cloud consulting services that are designed to help organizations accelerate the adoption of cl ...
    Citrix Online Extends Its Reach with Developer Center
    Robert P. Mahowald
    Nov 2011 - Doc # lcUS23154811      IDC Link
    The Citrix Online division of Citrix Systems announced November 9 that it took the wraps off its new GoTo Developer Center, which had been disclosed earlier in the year. This offering is targeted at both independent and enterprise developer ...
    IDC Competitive Market Insight: SAP Calendar 3Q11 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Amy Konary, Robert P. Mahowald, Sanjeev Pal, Erin Traudt, Mary Wardley
    Nov 2011 - Doc # 231259      Vendor Needs and Strategies
    This IDC study provides market intelligence details for SAP from July to September 2011. Data on financial performance, sales highlights, and recent acquisitions set the stage for a detailed examination of select products and distributio ...
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    Citrix Online Extends Its Reach with New Developer Center
    Robert P. Mahowald
    Nov 2011 - Doc # lcUS23155211      IDC Link
    The Citrix Online division of Citrix Systems announced November 9 that it took the wraps off its new GoTo Developer Center, which had been disclosed earlier in the year. This offering is targeted at both independent and enterprise developer ...
    IDC Competitive Market Insight: Salesforce.com Calendar 3Q11 Update
    Mira Perry, Michael Fauscette, Scott Guinn, Robert P. Mahowald, Sanjeev Pal, Erin Traudt, Mary Wardley, Amy Konary
    Nov 2011 - Doc # 231159      Vendor Needs and Strategies
    This IDC study provides market intelligence details for salesforce.com, covering the third calendar quarter of 2011, with historical reference points included throughout. Data on financial performance, sales highlights, and recent acquis ...
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