This IDC Presentation details findings from the 2013 Cloud Professional Services Survey, which surveyed 421 U.S. end users from 16 industries to determine a range of information from budgets and initiatives for 2013–2015 to ...

By all accounts, 2013 will be a “make or break” year for service firms in that all the investments made in social, mobile, analytics, and cloud (referred to by IDC as the "3rd platform") must start to show a real impact on revenues. But thi ...

This IDC study seeks to analyze recent trends in profitability in the worldwide services market. To achieve this, profitability is first shown at the overall services market level. Next, profitability is estimated by engagement type, wit ...

This IDC Insight provides IDC's perspective on CSC's strategic direction and objectives as detailed at the company's Innoventure event held June 2012. CSC's new CEO Mike Lawrie spoke, as did several CSC customers and service line executi ...

This IDC Insight discusses Dell's Annual Analyst Conference 2012, held in Austin, Texas, on April 24 and 25. The two-day conference provided the opportunity to hear from Dell's business leaders about the many investments being made in th ...

IDC conducted a survey of 301 decision makers across six countries and 14 industries during December of 2011 to better understand spending plans for external services during 2012. There was a marked increase in uncertainty regarding tho ...

The past two years have seen recovery in the global services market but a global spending slowdown may impact that progress in 2012. While CIOs and business unit managers grapple with how to address newer IT disruptors like cloud, consum ...

This presentation is an overview of the current state of the services industry at the worldwide level. Specific information contained within this presentation include: industry predictions, current trends and growth rates by geography, b ...