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Mayur Sahni
Research Manager, Services, IDC Asia/Pacific

Team:
Asia/Pacific Services Team
Asia/Pacific Storage Services Competitive Landscape: EMC
Rajkumar P, Mayur Sahni
May 2013 - Doc # AP2578202S      Vendor Profile
This IDC Vendor Profile is a part of a series of reports that cumulatively represent IDC's research on the maturity of storage services offerings in Asia/Pacific. IDC interviewed different types of participants in this market, namely, pr ...
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Asia/Pacific (Excluding Japan) IT Infrastructure Support Services 2013–2017 Forecast and Analysis
Rajkumar P, Mayur Sahni
Apr 2013 - Doc # AP2578203V      Market Analysis
This IDC study provides a forecast as well as analyses of support services market growth in Asia/Pacific (excluding Japan) from 2012 to 2017. It discusses how the macroeconomic situation can impact the market and provides a deep dive on ...
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Worldwide Offshore IT Services 2013–2017 Forecast
Douglas Hayward, Curtis Robinson, Mark Schrutt, Mayur Sahni, David Tapper
Apr 2013 - Doc # 240653      Market Analysis
This IDC study answers the following questions::
  • How is the model of offshore evolving?
  • What is the opportunity for offshore providers by geographic region?
  • What are IDC's predictions and assumptions relating to
  • ...
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    Transformation of CIOs' Key Performance Indicators Lead to Change in Service Sourcing Models
    Mayur Sahni, Chris Morris, Rajkumar P, Prabhitha Sheethal D'Cruz
    Apr 2013 - Doc # AP2579520V      Industry Development and Models
    This IDC study showcases IDC's views on the trends in IT services in the region for the immediate future. Analysis expressed in this document brings together IDC's buy-side (CIO interactions and surveying over 1,000 IT decision makers) a ...
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    Buyer Conversations: Why CIOs in Malaysia Still "Fear" Cloud
    Mayur Sahni
    Apr 2013 - Doc # AP2579523V      Insight
    This IDC Insight is based on the discussions IDC's analysts have had in Asia/Pacific region and analyzes the approach to adoption of cloud computing. Opinions expressed in this study are specific to the Malaysia market with CIO interview ...
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    Asia/Pacific (Excluding Japan) Consulting and Integration Services 2012–2017 Forecast and Analysis
    Prabhitha Sheethal Dcruz, Mayur Sahni
    Apr 2013 - Doc # AP2578210V      Market Analysis
    This IDC study provides a detailed view of the consulting and systems integration (C&SI) market, with an emphasis on how the various macro trends are impacting IT services in general and C&SI specifically. It also provides a country over ...
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    Cisco APJC Services: Services-Led Innovation
    Chris Morris, Mayur Sahni, Linus Lai, Matthew Oostveen
    Mar 2013 - Doc # AP2579522V      Insight
    This IDC Insight examines Cisco's APJC Services Analyst Summit held in Seoul, South Korea on February 20–21, 2013. IDC analysts were briefed by senior Cisco executives from Asia/Pacific, Japan, and China (APJC) region, with sessions cove ...
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    Wipro — Using Technology to Deliver Business Outcomes
    Mayur Sahni, Prabhitha Sheethal Dcruz
    Mar 2013 - Doc # AP2579521V      Event Flash
    This IDC Event Flash reflects IDC's view and opinion on Wipro's market positioning in the Asia/Pacific (AP) region as shared by the company at its Asia/Pacific Analyst and Advisor Day in Singapore on March 7, 2013.

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    IDC MarketScape: Asia/Pacific Business Consulting Services 2013 Vendor Analysis
    Cushing Anderson, Mayur Sahni, Takuya Uemura
    Feb 2013 - Doc # 239483      Competitive Analysis
    This IDC study uses the IDC MarketScape model to provide an assessment of a number of providers participating in the Asia/Pacific business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framewor ...
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    Verizon Entrprise Services Undertake Transformation in the New Era of ICT
    Mayur Sahni, Adrian Dominic Ho, Sandra Ng, Ryan Tay, Rajkumar P, Linus Lai
    Jan 2013 - Doc # AP2579501V      Insight
    This IDC Insight is based on IDC's analysis of Verizon Enterprise Services strategy for the Asia/Pacific market, as shared at the Annual Analyst event held by Verizon Enterprise Services in Singapore. At the event, the company presented ...
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    HCL Places Bet on Glocalization to Gain Leadership Position by 2015 in Asia/Pacific
    Mayur Sahni, Sandra Ng, Linus Lai, Raj Mudaliar
    Jan 2013 - Doc # AP2579502V      Event Flash
    This IDC Flash is based on the analyst event held by HCL Technologies in Sydney. At the event, HCL shared its overall performance as well as its growth agenda for 2015 with "Glocalization" at the core of its strategy for 2015.

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    SAP Analyst and Influencer Summit in Singapore — Translating Vision into Execution in Asia/Pacific (Including Japan)
    Daniel-Zoe Jimenez, Craig Stires, Charles Anderson, Suchitra Narayan, Mayur Sahni, Chris Zhang, Sabharinath Balasubramanian, Daphne Chung, Ridhi Sawhney
    Jan 2013 - Doc # AP2670104X      Insight
    This IDC Insight discusses the major announcements, themes, and initiatives outlined by the management team in the SAP Analyst & Influencer Summit held in Singapore on November 21–22, 2012. This study provides analysis and insights into ...
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    Buyer Conversations: Union Bank of India Brings NPA Levels Under Control by Outsourcing Collections to Aegis
    Mayur Sahni
    Dec 2012 - Doc # AP2577104X      Buyer Case Study
    This IDC Buyer Case Study showcases the benefits organizations in Asia/Pacific region can derive from domestic business process outsourcing (BPO) engagements. Traditionally, the term BPO has been synonymous with offshoring, wherein cost ...
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    Asia/Pacific (Excluding Japan) 2013 ICT Top 10 Predictions
    Claus Mortensen, Sandra Ng, Chris Morris, Craig Stires, Adrian Dominic Ho, Gary Koch, Suchitra Narayan, Avneesh Saxena, Mayur Sahni, Linus Lai, Lianfeng Wu, Matthew Oostveen, Stephen Minton, Roger Ling, Venu Reddy
    Dec 2012 - Doc # AP6684602U      Top 10 Predictions
    This IDC study discusses the factors that will have the biggest commercial impact on the ICT market across Asia/Pacific (excluding Japan) or APEJ, in 2013. The APEJ region continues its pattern of steady growth albeit at a slower pace th ...
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    Worldwide Offshore Key Horizontal BPO Services 2012–2016 Forecast
    Jim Westcott, Mark Schrutt, Mukesh Dialani, Douglas Hayward, Mayur Sahni, David Tapper
    Nov 2012 - Doc # 237637      Market Analysis
    This IDC study represents IDC's estimates and projections for spending on key horizontal BPO services provided by offshore companies for 2012–2016. It answers the following questions::
  • What are IDC's predictions and assumptions
  • ...
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    Unified Communications Opportunities
    Rajkumar P, Mayur Sahni
    Oct 2012 - Doc # AP2578204S      Industry Development and Models
    The demand for unified communications and collaboration (UC&C) services in the Asia/Pacific (excluding Japan) or APEJ region is on the rise. The growth of the market will be largely driven by key business needs of organizations in the cu ...
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    Buyer Conversation: The Troika — CIO, Outsourcing, and Cloud
    Mayur Sahni
    Oct 2012 - Doc # AP2577412U      Customer Needs and Strategies
    This IDC Study is based on discussions with various CIOs and senior IT managers (directors) in the Asia/Pacific region, to gather their views on the role of CIO when undertaking outsourcing engagements and if in any way they undermine th ...
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    Mahindra Satyam-Tech Mahindra Double Down on NMACS to Achieve Growth Target
    Mayur Sahni, Nirupam Chaudhuri, Sandeep Sharma
    Sep 2012 - Doc # AP2577406X      Insight
    This IDC Insight is based on IDC analyst opinion from discussions and information shared at the Mahindra Satyam/Tech Mahindra analyst event held recently in Pune, India. These discussions articulated the focus areas for the company in In ...
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    Tech Mahindra-Mahindra Satyam Shifts Gears to Accelerate Growth at Warp Speed Through Acquisitions
    Mayur Sahni
    Sep 2012 - Doc # AP2577110U      Event Flash
    This IDC Flash analyzes the 100% acquisition of captive operations of the Hutchison Global Services Private limited (HGS) India delivery centers by Tech Mahindra for US$87.1 million.

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    Fujifilm Holdings to Acquire Salmat Limited's Business Process Outsourcing Division
    Trevor Clarke, Mayur Sahni, Raj Mudaliar
    Aug 2012 - Doc # AP2579404X      Event Flash
    This IDC Flash delivers an initial analysis of Fujifilm Holdings acquisition of Salmat Limited's business process outsourcing (BPO) division for A$375 million.

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    Fujifilm Holdings to Acquire Salmat's BPO Division for A$375 Million
    Trevor Clarke, Mayur Sahni, Raj Mudaliar
    Aug 2012 - Doc # 236642      Event Flash
    This IDC Flash delivers an initial analysis of FUJIFILM Holdings Corp.'s acquisition of Salmat Ltd.'s business process outsourcing (BPO) division for A$375 million.

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    IDC Asia/Pacific IT Services Top 10 Predictions 2012
    Chris Morris, Mayur Sahni, Rajkumar P
    Aug 2012 - Doc # AP2578216T      IDC Presentation
    This IDC presentation is a six-month review of IDC's Top 10 predictions for the Asia/Pacific IT Services market in 2012, highlighting the current status of those predictions, along with key recommendations for vendors and service provide ...
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    T-Systems Dawns its New Avatar for Asia/Pacific, Throws Down the Gauntlet to Competition
    Mayur Sahni, Sandra Ng
    Aug 2012 - Doc # AP2577411U      Event Flash
    This IDC Flash is based on discussions with T-Systems at the recently organized Analyst Round-Table. Discussions include an overview into the new avatar for T-Systems, its operations in Asia/Pacific region, and growth plans and key initi ...
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    With Transaction and Transformation Co-Existing on the CIO Agenda, Infrastructure Contracts Will be Consolidated
    Mayur Sahni, Rajkumar P
    Jul 2012 - Doc # AP2578203X      Customer Needs and Strategies
    This IDC study presents how operating under financial constraints is the new normal for businesses across Asia/Pacific as it is globally. However, what is unique to Asia businesses is the consistent need to grow revenues, expand into new ...
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    Huawei's "Cloudify Your Business" Hits All the Right Buttons
    Mayur Sahni, Sherlin Pang, Ryan Tay
    Jul 2012 - Doc # AP2577410U      Event Flash
    This IDC Event Flash reflects IDC's view and analysis on Huawei's "Cloudify Your Business" session, which was held at Communic Asia on June 19, 2012. At the event, Huawei formally announced its public cloud solutions portfolio and the la ...
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    MetricStream: Comprehensive Solutions for IT Governance, Risk, and Compliance
    Arun Kumar Singh, Mayur Sahni, Nirupam Chaudhuri
    Jul 2012 - Doc # IN2672604U      Vendor Profile
    This IDC Vendor Profile analyzes MetricStream, a company playing in the enterprise and IT GRC and quality management applications market. IDC has reviewed key success factors: market potential, technology/solution, corporate strategy, an ...
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    Dell Discussions: Leveraging Acquisitions to Build an End-to-End Play
    Claus Mortensen, Mayur Sahni
    Jul 2012 - Doc # AP2577409U      Event Flash
    This IDC insight is based on the presentations and discussions at the Dell–IDC APiJ Analyst Day held on June 7, 2012, in Singapore. The event started with a session on Dell's strategy for overall APiJ business followed by separate sessio ...
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    Asia/Pacific (Excluding Japan) IT Infrastructure Support Services, 2011–2016 Forecast and Analysis: Short-Term Uncertainty Leads to Long-Term Opportunity
    Mayur Sahni, Rajkumar P
    Jul 2012 - Doc # AP2578206X      Market Analysis
    This IDC study provides a forecast as well as analyses of support services market growth in Asia/Pacific (excluding Japan) from 2011 to 2016. It discusses how the macro-economic situation can impact the market and provides a deep dive on ...
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    Asia/Pacific (Excluding Japan) IT Services Market 2011–2016 Forecast and Analysis: Change Is the Only Constant
    Mayur Sahni
    Jul 2012 - Doc # AP2577401X      Market Analysis
    This IDC study presents the IT services market's forecast for 20112016. We believe that at this juncture, the Asia/Pacific (excluding Japan) or APEJ IT services market and the economic environment in general are at a pivotal stage. Analy ...
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    Aegis Limited: Customer Life-Cycle Management
    Mayur Sahni, Tafadzwa Marasha
    Jul 2012 - Doc # AP2577109U      Vendor Profile
    This IDC Vendor Profile analyzes Aegis, a global business services company that focuses on managing customer experience for a myriad of clients worldwide, by reviewing the company solutions portfolio, value proposition, and key success f ...
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    HCL Quarterly Results: Clocks in Highest Ever TCV in New Deals for a Quarter — Strong Performance in the Asia/Pacific Region
    Mayur Sahni
    Jun 2012 - Doc # AP2577408U      Event Flash
    This IDC Event Flash analyzes HCL Technologies (HCL) business results for 3Q12 and the implications of that for the broader market.

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    Asia Pacific (Excluding Japan) Business Process Outsourcing Services Market Forecast (2011–2016)
    Mayur Sahni, Tafadzwa Marasha
    May 2012 - Doc # AP2577103X      Market Analysis
    DC believes that in the broader context of BPO and Global Delivery, the Asia/Pacific BPO services market is at a pivotal stage of growth. Over the past five years the region as emerged as a key delivery location to the world and domestic ...
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    Asia/Pacific (Excluding Japan) Consulting and Integration Services 2011–2016 Analysis and Forecast: Closer Alignment of IT with Business to Grow Spending on Consulting and Integration Services
    Mayur Sahni, Vidhika Sehgal
    May 2012 - Doc # AP2577416T      Market Analysis
    This IDC study presents an analysis of the consulting and integration services (CIS) market. While the immediate economic outlook will pose some challenges for growth in the CIS market, the overall outlook up to 2016 does look solid for ...
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    Mahindra Satyam Does a Two-Step in Tandem, Acquires vCustomer and Announces Merger with Tech Mahindra
    Tafadzwa Marasha, Mayur Sahni
    May 2012 - Doc # AP2577107U      Insight
    This IDC Insight analyzes the two announcements made by Mahindra Satyam: a merger between Tech Mahindra and Mahindra Satyam, and the acquisition of vCustomer for its BPO business.

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    Infosys Announces FY4Q12 Results: Sets Fact-Based New Agenda in the New Normal
    Mayur Sahni
    Apr 2012 - Doc # AP2577108U      Event Flash
    This IDC Flash analyzes the non-financial elements of the recent earnings announcement (April 13, 2012) by Infosys, its future outlook, and how the company will be competitively placed in the broader IT services market.

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    Worldwide Offshore IT Services 2012–2016 Forecast
    Curtis Robinson, Douglas Hayward, Mark Schrutt, Mayur Sahni, David Tapper
    Apr 2012 - Doc # 234403      Market Analysis
    This IDC study answers the following questions::
  • How is the model of offshore evolving?
  • What is the opportunity for offshore providers by geographic region?
  • What are IDC's predictions and assumptions relating to
  • ...
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    Buyer Conversations: What Does Business-Aligned IT Mean for CIOs?
    Mayur Sahni, Daniel-Zoe Jimenez
    Apr 2012 - Doc # AP2577409S      Insight
    This IDC Insight details the key issues behind "business-aligned IT" from a CIO perspective and the key forward-looking initiatives they may undertake to achieve their alignment objectives, based on discussions with CIOs at various event ...
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    IDC MarketScape: Asia/Pacific Business Consulting Services 2012 Vendor Analysis
    Cushing Anderson, Mayur Sahni, Mimei Ito
    Mar 2012 - Doc # 233434      Competitive Analysis
    This IDC study uses the IDC MarketScape model to provide an assessment of a number of providers participating in the Asia/Pacific business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framewor ...
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    Cloud 2.0: Imperatives for CIOs of India Businesses
    Mayur Sahni
    Jan 2012 - Doc # AP2577407U      Customer Needs and Strategies
    This IDC study is based on discussions with CIOs and IT planners who attended IDC Asia/Pacific Cloud Conference 2011: Cloud 2.0," held in Mumbai on December 7, 2011 and in Delhi on December 9, 2011. IDC has observed that there is still q ...
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    iViZ: Providing Cost-Effective Cloud-Based Penetration Testing Services
    Mayur Sahni
    Jan 2012 - Doc # AP2578208T      Vendor Profile
    This IDC Vendor Profile analyzes iViZ, a company playing in the security and vulnerability management (SVM) services space, by reviewing the company's solutions portfolio, value proposition, and key success factors. In addition, the prof ...
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    VMware's Big Push In Asia/Pacific: vForum Singapore 2011
    Ian Song, Jun Fwu Chin, Mayur Sahni
    Dec 2011 - Doc # AP8523402T      Insight
    This IDC Insight describes VMware's vForum road show in Singapore on November 9, 2011, which was in front of a packed audience at the Raffles Convention Center. During the keynote, Steve Herrod, CTO, reiterated VMware's strategies and pr ...
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    Best Practices: Innovation in Banking, Part 2 — Examining Successful Innovations
    Shawn Yip, Mayur Sahni
    Nov 2011 - Doc # FIN231539      Best Practices
    This IDC Financial Insights report examines three case studies representing successful instances of innovation by banks operating in the Asia/Pacific region in the core areas of customer engagement and servicing, delivery channel transfo ...
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