Analyst Profile
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Michael Fauscette
Group Vice President, Software Business Solutions
Team:
Channels
Cloud Computing
Customer Relationship Management (CRM)
Directions 2012 (U.S) Participating Analysts
Enterprise Applications
Enterprise Collaboration and Social Solutions
IDC Predictions Team
Social, Unified Communications and Collaboration
Software as a Service
Software Business Strategies
Worldwide Software Research
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Michael Fauscette leads IDC’s Software Business Solutions Group which encompasses research and consulting in enterprise software applications including ERP, SCM, CRM, PLM, collaboration and social applications, software partner and alliance ecosystems, open source software, software vendor business models, SaaS and cloud computing, and software pricing and licensing. He also provides thought leadership in the area of social applications and the transition to the social business.
With extensive executive experience with software vendors ranging from large enterprise companies to small Silicon Valley start ups, Mr. Fauscette brings a unique perspective by relating research data and trends to the overall strategic focus and go to market strategy of application software companies. Having spent an extensive amount of time working with software end users throughout his career, Mr. Fauscette has a business process oriented and end user focused approach to software research and analysis. He conducts market research, analysis and consulting on emerging markets and technologies like social business, enterprise 2.0, go to market strategies, end user requirements, application implementation, vendor business models, partner strategy and end user experience.
Prior to joining IDC Mr. Fauscette held senior consulting and services roles with seven software vendors including Autodesk, Inc., PeopleSoft, Inc. and MRO, Inc. His software experience spans the entire enterprise life-cycle process and covers all facets of the Global software business. An ex-US Naval Officer, he began his technology career as a Surface Line Engineering Officer. Mr. Fauscette is a published author, blogger and accomplished public speaker on software, social media and software services strategies.
Mr. Fauscette graduated with special honors from Jacksonville State University with a BA in Sociology and History and with honors from Widener University with a MS in Business.
Follow Mike Fauscette on Twitter.
Blog: www.mfauscette.com
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IDC Competitive Market Insight: Salesforce.com Fiscal 4Q13 Update
Mira Perry, Michael Fauscette, Robert P. Mahowald, Mary Wardley, Amy Konary, Christine Dover, Vanessa Thompson
Apr 2013 - Doc # 240682
Vendor Needs and Strategies
This IDC study provides market intelligence details for salesforce.com, covering the fourth fiscal quarter of 2013, with historical reference points included throughout. Data on financial performance, sales highlights, and recent acquisi ...
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