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Team Profile
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Directions 2012 (U.S) Participating Analysts

On the right you'll find analysts working on this team. Click on the name of the analyst to view his or her profile. Below is a list of the most recently published research from this team.


New Research

SAP Furthers Mobile Enterprise Security and Application Strategy at SAPPHIRE NOW 2013
Stephen D. Drake,  Stacy K. Crook,  Ben Hoffman
May 2013 - Doc # lcUS24125213    IDC Link
On May 14th and 15th at SAP's annual SAPPHIRE NOW Conference in Orlando, FL, the company announced several initiatives that help further SAP's enterprise mobility strategy. SAP announced the launch of SAP Fiori, a portfolio of business apps...
Huawei 2013 Global Analyst Event
Courtney Munroe,  Carrie MacGillivray
May 2013 - Doc # lcUS24125013    IDC Link
On April 23–25, 2013, Huawei hosted its 10th annual global analyst event in Shenzhen, Southern China. The event was attended by over 400 global industry, media, and financial analysts as the company celebrated its rapid growth over the past...
Training Effectively — Who, What, and How of Enterprise Application Training
Cushing Anderson
May 2013 - Doc # 241126    Customer Needs and Strategies
This IDC study presents the results of 2013 SAP Training Survey of about 1,200 users — various managers of SAP modules and recent students in SAP classes. It is challenging for most enterprises to determine who must get trained, on what mat...
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AT&T Enters the Home Security Market
Matt Davis
May 2013 - Doc # 241175    Insight
This IDC Insight examines AT&T's entry into the U.S. home security and automation market. AT&T's new service, branded Digital Life, is described and analyzed in the context of IDC's 2013 Consumer Multiplay and Broadband Survey, which was fi...
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Presentation: Convergence of Digital and Physical Dynamics in an Omnichannel World
Leslie Hand
May 2013 - Doc # GRI241206    Insights Presentation
This IDC Retail Insights Presentation examines five best practices that retailers need to prioritize as well as five considerations for the future. Our research focuses on understanding the business and technology implications of omnichanne...
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Worldwide Distributed Server/Wokload Automation Software 2012 Vendor Shares
Mary Johnston Turner
May 2013 - Doc # 241204    Competitive Analysis
This IDC study examines the worldwide distributed server/workload automation software market for the period from 2010 to 2012. Revenue and market shares of the leading vendors are provided for 2012."Worldwide distributed server/workload aut...
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Worldwide Workload Scheduling and Automation Software 2012 Vendor Shares
Mary Johnston Turner
May 2013 - Doc # 241178    Competitive Analysis
This IDC study examines the worldwide workload scheduling and automation software market for the period from 2010 to 2012. Revenue and market shares of the leading vendors are provided for 2012. "Worldwide workload scheduling and automation...
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BlackBerry's World Gets Braver with Q5 and BBM Enhancements
Ramon T. Llamas,  Melissa Chau,  Oliver Aguilar,  Stephen D. Drake
May 2013 - Doc # lcUS24122713    IDC Link
On Tuesday, May 14, 2013, at its BlackBerry Live conference, BlackBerry made several announcements, including a new smartphone, a new enhancement of its BBM platform called Channels, and the upcoming availability of BBM on Android and iOS l...
Dell Q1 FY14: Chasing Revenue to Fuel Additional Enterprise Solutions Transformation
Matthew Eastwood
May 2013 - Doc # lcUS24123013    IDC Link
On May 16, 2013, Dell reported financial results for the first quarter of fiscal year 2014. Overall, the company reported a 2% decrease in quarterly revenue to $14.1 billion for the quarter; however, the big story was net income that decrea...
U.S. Business Hosted IP Voice Services 2013–2017 Forecast
Amy Lind
May 2013 - Doc # 240901    Market Analysis
This IDC study presents IDC's most recent forecast (2013–2017) of the U.S. business hosted IP voice services market, identifies and quantifies the market opportunity within the United States, and presents recommended strategies for service ...
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Team Members
Melinda-Carol Ballou Melinda-Carol Ballou
Program Director, Application Life-Cycle Management & Executive Strategies
Lynne A. Dunbrack Lynne A. Dunbrack
Program Director, Connected Health IT
Joseph C. Pucciarelli Joseph C. Pucciarelli
Vice President & IT Executive Advisor
Melanie Posey Melanie Posey
Research Vice President, Hosting & Managed Network Services
Eric Newmark Eric Newmark
Program Director, Business Systems Strategies
Bob O'Donnell Bob O'Donnell
Program VP, Clients and Displays
Rebecca Segal Rebecca Segal
VP, Global Services Markets and Trends
Greg Girard Greg Girard
Program Director, Merchandise Strategies
Laura Nurzynski Laura Nurzynski
Group VP, Global Go-to-Market & Sales Enablement Services
Vernon Turner Vernon Turner
Senior Vice President of IDC's Enterprise Infrastructure, Consumer, Network, Telecom and Sustainability Research
Dan Vesset Dan Vesset
Program Vice President, Business Analytics
Richard L. Villars Richard L. Villars
Vice President, Datacenter & Cloud
Rich Costello Rich Costello
Senior Research Analyst, Enterprise Communications Infrastructure
Mary Wardley Mary Wardley
Vice President, Enterprise Applications and CRM Software
Carrie MacGillivray Carrie MacGillivray
Program Vice President, Mobile Services, M2M & Network Infrastructure
Stacy K. Crook Stacy K. Crook
Program Manager, Mobile Enterprise Research
Gard Little Gard Little
Research Director, IT Consulting and System Integration Research
Gerry Murray Gerry Murray
Research Manager
Steve Conway Steve Conway
Research Vice President, High Performance Computing
Mukesh Dialani Mukesh Dialani
Research Director, BPO and Engineering Services
Rohit Mehra Rohit Mehra
Vice President, Network Infrastructure
Frank Gens Frank Gens
Senior Vice President & Chief Analyst
Melissa Webster Melissa Webster
Program Vice President, Content and Digital Media Technologies
Matt Davis Matt Davis
Program Director, Consumer Multiplay Services
Brian E. Clarke Brian E. Clarke
Vice President, Pricing and Leasing Evaluation Services
Stephen D. Drake Stephen D. Drake
Program Vice President, Mobility and Telecom
Crawford Del Prete Crawford Del Prete
Executive Vice President, Worldwide Research Products & Chief Research Officer
Matthew Eastwood Matthew Eastwood
Group Vice President and General Manager, Enterprise Platforms
Leslie Hand Leslie Hand
Research Director
Cushing Anderson Cushing Anderson
Program Vice President, Project-Based Services
Jean S. Bozman Jean S. Bozman
Research Vice President, Enterprise Servers
Al Hilwa Al Hilwa
Program Director, Application Development Software
Raymond Boggs Raymond Boggs
Vice President, Small/Medium Business and Home Office Research
Kirk Campbell Kirk Campbell
President and Chief Executive Officer
William Stofega William Stofega
Program Director, Mobile Device Technology and Trends
Michael J. Palma Michael J. Palma
Research Manager, Semiconductor Consumer Devices and Electronic Manufacturing Services
Kimberly Knickle Kimberly Knickle
Practice Director
Lisa Rowan Lisa Rowan
Research Vice President, HR and Talent Management Services
Ramon T. Llamas Ramon T. Llamas
Research Manager, Mobile Phones
Leslie Rosenberg Leslie Rosenberg
Research Manager, Network Life-Cycle Services
Michael Fauscette Michael Fauscette
Group Vice President, Software Business Solutions
Maureen Fleming Maureen Fleming
Program Vice President , Business Process Management and Middleware
Thom Rubel Thom Rubel
Vice President of Research
Jill Feblowitz Jill Feblowitz
Vice President, Utilities and Oil and Gas
Keith Kmetz Keith Kmetz
Vice President, Hardcopy Peripherals Solutions and Services
Sally Hudson Sally Hudson
Research Director, Security Products and Services
Earl C. Joseph, Ph.D. Earl C. Joseph, Ph.D.
Program Vice President, High-Performance Computing
Shawn P. McCarthy Shawn P. McCarthy
Research Director
Stephen D. Hendrick Stephen D. Hendrick
Group Vice President, Application Development and Deployment Research
Amy Lind Amy Lind
Research Manager, Broadband, Enterprise Voice & IP Communications Services, and Unified Communications
Tim Grieser Tim Grieser
Program Vice President, Enterprise System Management Software
Al Gillen Al Gillen
Program Vice President, System Software
Kuba Stolarski Kuba Stolarski
Research Manager, Enterprise Servers
Marc DeCastro Marc DeCastro
Research Director, Consumer Banking
David Potterton David Potterton
Vice President of Global Research
Ali Zaidi Ali Zaidi
Senior Research Analyst, IT Consulting and Systems Integration
Alan S. Louie, Ph.D. Alan S. Louie, Ph.D.
Research Director, Clinical Development, Strategy and Technology
Karsten Weide Karsten Weide
Program Vice President, Media & Entertainment
Carl W. Olofson Carl W. Olofson
Research Vice President, Application Development and Deployment
John Grady John Grady
Research Manager, Security Products and Services
Brett Waldman Brett Waldman
Research Manager, Cloud and Virtualization System Software
Mary Johnston Turner Mary Johnston Turner
Research Vice President, Enterprise System Management Software
Brian McDonough Brian McDonough
Research Manager, Analytics and Data Warehousing Software
Hoang Nguyen Hoang Nguyen
Program Vice President, Worldwide Tracker Program
Courtney Munroe Courtney Munroe
Group Vice President, Worldwide Telecommunications
Marcus Torchia Marcus Torchia
Research Manager, Smart Grid Strategies
Gary Chen Gary Chen
Research Manager, Enterprise Virtualization Software
Henry D. Morris Henry D. Morris
Senior Vice President, Worldwide Software, Services, and Sales and Marketing Executive Advisory Research Groups
Danielle Levitas Danielle Levitas
Group Vice President, Consumer, Broadband and Digital Marketplace
Michael Versace Michael Versace
Global Research Director
Abhi Dugar Abhi Dugar
Research Manager
Bill Roch Bill Roch
Research Director, Leasing and Pricing Evaluation Services
Robert P. Mahowald Robert P. Mahowald
Research Vice President, SaaS and Cloud Services
Xiao-Fei Zhang Xiao-Fei Zhang
Research Manager, Global Services Markets and Trends
Richard Vancil Richard Vancil
Group Vice President, Executive Advisory Strategies
Chirag Dekate, Ph.D. Chirag Dekate, Ph.D.
Research Manager, High-Performance Systems
Christian A. Christiansen Christian A. Christiansen
Program Vice President, Security Products and Services
Cynthia Burghard Cynthia Burghard
Research Director, Accountable Care Organizations
David Daoud David Daoud
Research Director, Personal Computing and Green IT
David Emberley David Emberley
Research Manager, Telecommunications Equipment
David McNally David McNally
IT Executive Advisor
David Tapper David Tapper
Vice President, Outsourcing and Offshore Services
Debra Osswald Debra Osswald
Research Vice President of Communications Service Provider Operations
Janice W. Young Janice W. Young
Program Director, Payer IT Strategies
Judy Hanover Judy Hanover
Research Director, Provider IT Strategies
Kathleen Schaub Kathleen Schaub
Vice President Research, CMO Advisory Service
Lewis Ward Lewis Ward
Research Manager, Connected Consumer: Gaming
Lloyd Cohen Lloyd Cohen
Director, Worldwide Market Analysis, Global Enterprise Server Solutions
Loren Loverde Loren Loverde
Program Vice President, Worldwide PC Tracker
Nav Chander Nav Chander
Research Manager, Enterprise Telecom
Randy Perry Randy Perry
Vice President, Business Value Consulting
Rob Brothers Rob Brothers
Program Director, Software and Hardware Support Services
Sandra Ng Sandra Ng
Group Vice President, Practice Group, IDC Asia/Pacific
Sheila Brennan Sheila Brennan
Program Manager
Steven J. Frantzen Steven J. Frantzen
Senior Vice President, EMEA Region, MD CEMA Region, IDC
Tom Mainelli Tom Mainelli
Research Director, Tablets