IDC Retail Insights Team
New Research
This IDC PlanScape provides a road map for how retailers can optimize their workforce through digital transformation to drive efficiencies and profit and improve productivity and customer experiences. Providing staff with the tools to have ...
This IDC Market Perspective discusses the 4Ps (product, price, place, and promotion) of artificial intelligence software."Cloud and artificial intelligence are synergistic and are driving a virtuous cycle of enterprise software transformati...
This IDC PeerScape looks at successful practices by several retailers in the areas of ensuring more flexible checkout options to avoid crowding and enhance customer experience, embracing new touchless payment solutions, and offering shopper...
This IDC PlanScape outlines the technology priorities for building out the touch-free future store, IDC's model of a retail hub that optimizes for both optimal omni-channel shopping and fulfillment experiences and employee productivity.Lesl...
This IDC PeerScape highlights several use cases, from BD, Deckers Brands, Lenovo, and Pfizer, respectively, in which these organizations improved their logistics and transportation operations through the use of control tower technology."As ...
The IDC TechScape provides a list of technologies that retailers should invest in considering their current level of customer experience personalization and their need to differentiate their offerings. The IDC TechScape aims to support reta...
This IDC PeerScape examines various practices adopted by organizations to improve the automation, real-time visibility, and connectivity of the cold chain, looking at a variety of use cases therein. This IDC PeerScape examines how Pfizer le...
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