IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Anne Paris

Research Manager, Worldwide Retail Experiential Operations Strategies

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Manager, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Leslie Hand Loading

    This IDC PlanScape provides a road map for how retailers can optimize their workforce through digital transformation to drive efficiencies and profit and improve productivity and customer experiences. Providing staff with the tools to have ...
  • By: 

    • Ritu Jyoti Loading
    • David Schubmehl Loading
    • Neil Ward-Dutton Loading
    • Philip Carter Loading
    • Robert Parker Loading
    This IDC Market Perspective discusses the 4Ps (product, price, place, and promotion) of artificial intelligence software."Cloud and artificial intelligence are synergistic and are driving a virtuous cycle of enterprise software transformati...
  • By:  Margot Juros Loading

    This IDC PeerScape looks at successful practices by several retailers in the areas of ensuring more flexible checkout options to avoid crowding and enhance customer experience, embracing new touchless payment solutions, and offering shopper...
  • By:  Leslie Hand Loading

    This IDC PlanScape outlines the technology priorities for building out the touch-free future store, IDC's model of a retail hub that optimizes for both optimal omni-channel shopping and fulfillment experiences and employee productivity.Lesl...
  • By:  Jordan K. Speer Loading

    This IDC PeerScape highlights several use cases, from BD, Deckers Brands, Lenovo, and Pfizer, respectively, in which these organizations improved their logistics and transportation operations through the use of control tower technology."As ...
  • By: 

    • Ornella Urso Loading
    • Filippo Battaini Loading
    • Giulio Raffaele
    The IDC TechScape provides a list of technologies that retailers should invest in considering their current level of customer experience personalization and their need to differentiate their offerings. The IDC TechScape aims to support reta...
  • By:  Jordan K. Speer Loading

    This IDC PeerScape examines various practices adopted by organizations to improve the automation, real-time visibility, and connectivity of the cold chain, looking at a variety of use cases therein. This IDC PeerScape examines how Pfizer le...

  • «First | ‹Previous | 261 to 267 of 267 results