| 8:00 - 8:30 |
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Registration |
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| 8:30
- 8:45 |
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Welcome Address |
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Session 1 — Plenary Session
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| 8:45 - 10:05 |
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Using Information Technology Innovatively as a Tool for Business Transformation
Chaired by: Jeremy Paxman, Journalist and Broadcaster |
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IT Innovation and Business Transformation: Can It Work in Europe? |
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John Gantz
Senior Vice President and Chief Research Officer, IDC |
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The concept of using innovation in IT to drive business transformation is not new — the whole dot-com boom was about it. But can it work in today's slower growth, more cautious IT environment in general, and can it work in Europe, in particular? The new technology is certainly there: from clustering servers and service-oriented software architectures to RFID, sensors, voice over IP, and other converged technologies. The need is also there, with European productivity lagging that in the U.S., with China becoming a world player in more than just the manufacturing business, and with the continued deregulation of industries around the world. In this session, Gantz will look at the European ICT context — the combination of sophisticated IT infrastructures, slow growth economies, and a renaissance of new technology development. He will offer a European blueprint for the next decade and an outlook for Europe compared to the rest of the world. |
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Transforming Economies and Enterprises through the Innovative Use of ICT |
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Incrementalism is the enemy of innovation. Far too often the latest release of software is worse than the earlier ones: slower, less reliable and confusingly feature-rich. In many ways, the economics of computing has gone backwards in the name of sophistication and at the expense of simplicity. We are at an historical cusp where enterprises, large and small, and individuals, expert and novice, should no longer tolerate erratic, complex and sluggish software. The industry just has to do better. Three approaches are proposed.
- Consider open source. It is not just about price. It is primarily about reciprocity, whereby the minds of many create a working whole that is better than even the largest corporation can make.
- Understand where new ideas come from. In short: they come from differences. Don’t be fooled into confusing hard work with innovation.
- Look for simplicity. A $100 laptop will be described, the economics of which are completely feasible due to the price and performance improvements in computing. In effect, we can use Moore’s Law backwards, when profit margins are not at stake.
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Business and Technology: Can Companies Avoid the Strategic Blind Spot? |
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David Dockray
Global Strategy and Market Development Leader, IBM Business Consulting Services |
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We are in the middle of a historic transformation in the way businesses are focused, organized, and optimized. The external pressures of an increasingly global economy together with advancements in technology are creating a business performance revolution. Business leaders are realizing that in order to remain competitive in the 21st century economy they have to focus on the aspects of their business that allow them to differentiate. Technology is enabling businesses to become networked where they operate with suppliers, partners, and customers as part of an ecosystem. The non-core processes of one company can be handled by another company with better resources and greater expertise. The networked model also enables better sharing of resources internally, helping to cut costs and increase operational efficiency. Specialization is becoming the buzzword for businesses around the world. |
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Panel Discussion
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| 10:05-10:35 |
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Facilitated by: Jeremy
Paxman,
Journalist and Broadcaster
Panellists:
- John
Gantz, Senior Vice President and Chief Research Officer, IDC
- Frank Gens, Senior Vice President Research, IDC
- Nicholas Negroponte, Founder and Director of MIT’s Media Lab
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David Dockray, Global Strategy and Market Development Leader, IBM Business Consulting Services
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| 10:35
- 11:00 |
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Coffee Break offered by:  |
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Session 2 - Plenary Session
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| 11:00 - 12:30 |
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Dynamic IT — Build, Buy, or Bet on the Alternatives? |
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Chaired by: Jeremy
Paxman,
Journalist and Broadcaster; Frank Gens, Senior Vice President, Research, IDC; and Martin Hingley, Group Vice President, EMEA Systems Group, IDC EMEA |
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Moving From "Arthritic IT" to Dynamic IT: The CIO's Five-Part Program |
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Migrating to Dynamic IT from today's "arthritic" IT environment is mandatory for businesses' survival and success. But it will not be easy, and it will not happen all at once. In this session, Gens will identify the five key elements of leading CIOs' blueprints for migrating to Dynamic IT and IDC's views on how to bring these elements into your own environment in a pragmatic and successful way. |
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By-the-Hour Utility Computing — Buying Computing on Tap |
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Bill Vass
CIO and Senior Vice President, Sun Microsystems Inc. |
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Chief information officer roles are ever-changing. With new technology — new innovation — comes new challenges. The result is that CIOs are having a greater impact and ownership of how the business is run at every level. As a result, IT vendors need to provide customers with smarter technology options, more control over their datacenters, and the ability to maximize economies of scale throughout their IT infrastructures. At the same time, the solutions need to address the different levels in a company, from the IT manager to the CIO, by allowing them to move from a customized datacenter model to a standardized model, and eventually to a true utility model in the datacenter. Vass will discuss how a “buy” approach to Dynamic IT/utility computing enables customers to take advantage of standardized infrastructure to drive economies of scale, resulting in better service levels, higher grades of security, and better system manageability, all at a dramatically lower cost. |
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The Delivery Model of the Future |
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In the years to come, technology will be seen as the enabler, rather than the driver, of change.
Customer needs, focused on services, will require that IT will move toward a utility computing model. Recognizing that, the successful delivery of IT is about creating sustainable and measurable business value. Innovation in technology, when leveraged for the customer’s competitive advantage, presents a huge opportunity for IT vendors. It’s our task, as vendors, to craft a model where change becomes an enabler and a competitive advantage. Outlined in this presentation will be the dimensions and characteristics of the IT delivery model of the future. |
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Technology and Process to Enable Business Transformation |
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The ability to grow and transform your business depends more than ever on a healthy, agile, and cost-effective IT infrastructure. A number of server platform transitions are underway that offer fundamental benefits in performance, scalability, and cost reduction. By planning now, and taking advantage of process improvements, tools, and resources, IT can meet the demand for cost-effective and sustainable business growth. |
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| 12:30 -
13:00 |
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Panel Discussion |
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Facilitated by: Jeremy
Paxman, Journalist and Broadcaster
Panellists:
- Martin Hingley, Group Vice President, EMEA Systems Group, IDC EMEA
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Frank Gens, Senior Vice President, Research, IDC
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Bill Vass, CIO and Senior Vice President, Sun Microsystems Inc.
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Francesco Serafini, Managing Director,
HP EMEA
- Martin Curley, CTO for Innovation in IT, Intel Corporation
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| 13:00 -
14:30 |
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Lunch and first round of Executive Labs |
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THE "LABS"
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| 13:00 -
14:30 |
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Concurrent Interactive Discussions |
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LAB A: The Future of Wireless: From a Supply-Based to a Demand-Based IT Economy |
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Chaired by: Crawford Del Prete, Senior Vice President, Hardware and Communications, IDC |
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The future of Wireless: From a Supply-Based to a Demand-Based IT Economy |
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Nicholas Negroponte
Founder and Director of MIT’s Media Lab |
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Enterprise Mobility — Why Enterprises (CIOs/CEOs) Need to Think About It, and How Enterprises are Addressing It Today and in the Future |
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Mobility’s Measured March Into the Enterprise |
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Future of Mobility in the Enterprise – What do Enterprise Survey Results Show, What are their Security Considerations |
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LAB B:
CIO Workshop on Implementing Effective IT Governance |
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Facilitated by: Peter Weill, Director of the Center for Information Systems Research, Sloan School of Managemen, MIT |
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Join Weill and your colleagues to discuss, in an interactive and informal setting, how to implement effective IT governance. Weill will provide a simple tool for participants to assess their enterprises’ IT governance, enabling a comparison with the 256 enterprises studied. A video clip of a very effective CEO talking about IT governance as well as additional case studies and details on best practices will be part of the workshop. Weill will also invite participants to share experiences, ask questions, and debate the issues. |
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LAB C: The IDC Lab on Dynamic IT — Part 1 |
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Chaired by: Vernon Turner, Group Vice President and General Manager, Enterprise Computing, IDC |
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Tomorrow's IT Enterprise: Know the Questions to Ask, the Technology to Watch, the Vendors to Trust |
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Vernon Turner
Group Vice President and General Manager, Enterprise Computing, IDC |
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Turner will provide attendees with the keys to link hardware, software, and services to create tomorrow's IT enterprise. The session will highlight the importance of emerging server and storage systems standards, with their impact on systems management to eventually support automated business processes. It will also discuss the goals, challenges, and opportunities for these new technologies to be accepted by the IT community. |
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Getting Down to Business: Services Industry Delivers Value at a Whole New Level |
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Technology/Business, Build/Buy — The Language Barriers in Deployment |
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Dynamic IT means different things to different people, with IT managers, CEOs, CFOs, department heads, end users, and equipment purchasers speaking different languages. In the past the difference between technologists and business language was akin to a different dialect. As IT has become more widely deployed and complex, the differences have become more extreme. A large organization today is like the UN and there's an important need for simultaneous translation and language schools to harmonize approaches. In addition the need for detailed information varies according to whether you're buying or building Dynamic IT facilities. Without a clear distinction around the audience and decision, we can all get confused to the point of distraction. |
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Composite Applications: Making the Case for True Flexibility |
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Bill Clough
Vice President, EMEA Software Group, IDC EMEA |
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By adapting to changing requirements, an organization's business processes can be dynamically automated with a mix of application services used to support these processes. While today's traditional solution environment continues to be based on snapshots of business processes and fixed programming, composite applications represent a significant attempt to finally use technology to address business — not force business to address technology. |
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Panel Discussion |
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Session 3 - Plenary Session
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| 14:30-15:40 |
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Competitive Advantage Through Effective Corporate and IT Governance |
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Chaired by: Jeremy Paxman, Journalist and Broadcaster and Frank Gens, Senior Vice President, Research IDC |
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IT Governance for Business Agility |
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Peter Weill
Director of the Center for Information Systems Research, Sloan School of Management, MIT |
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Innovation has become a critical issue for many European firms. Profitable innovation typically relies on business agility — quickly building on the strengths of the firm and adding products, features, markets, or customers — all of which can be enabled by IT. Business agility requires tailored IT governance coordinating five key decisions — IT principles, architecture, infrastructure, application needs, and investment. In MIT studies of over 300 enterprises in 23 countries we found faster growing and more agile firms had some common IT characteristics — a portfolio approach to IT management with significant investment in the high-risk high-return asset class, more modular architectures, and layers of shared IT infrastructure services. To achieve the desired agility, IT governance must align the key IT decisions with company objectives and monitor performance and accountability. Case studies of successful innovators using IT such as 7-11 Japan, UPS, and ING Direct will illustrate effective practices. |
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Information Security Governance in Practice |
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Legislation has been put in place to improve corporate governance, restore investor confidence, and promote ethical business practices. Companies must now attest to their internal controls and certify the accuracy of their financial statements. Compliance comes down to one factor — accurate information — which means that without proper security measures, companies cannot confidently sign off on their books or their internal controls. Information security governance is therefore crucial. This session will cover the legal issues concerning corporate governance, information security liability, intellectual property protection, and security due diligence mandated by new laws and regulations. It will showcase a holistic approach to enterprise security — and help you understand how to use security as a tool for success. |
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The Austrian Airlines Group BI-Experience |
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Oliver Oursin
Vice President Europe Customer Success, Cognos |
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Rainer Pichler
Executive Vice President Corporate process-, Project- & IT-Services, Austrian Airlines |
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Austrian Airlines Group has a long history of using Cognos products to various extents. Starting in 1998 with Impromptu Version 5.0 to pull reports from the UNISYS cargo reservation system culminating in an enterprise wide deployment of DecisionStream, PowerPlay, Upfront and ReportNet in 2004.
Austrian Airlines will be continuing their Cognos deployment with Cognos 8, which allows the organisation to provide users access to the fundamental business information that they need regardless of the data source. Cognos 8 aligns to Austrian Airlines’ strategy of erasing barriers between information consumers and producers with a single web based interface while having a sophisticated and scaleable architecture that integrates with the existing systems.
The following presentation will cover the BI-road taken by Austrian Airlines, the experience with the products and Cognos the company |
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Panel Discussion
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| 15:40
- 16:10 |
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Panel Discussion |
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Facilitated by: Jeremy
Paxman,
Journalist and Broadcaster, and Frank Gens, Senior Vice President, Research, IDC
Invited Panellists:
- Peter Weill, Director of the Center for Information Systems Research, Sloan School of Management, MIT
- Richard Archdeacon, Sr. Director, System Engineering , Symantec
- Oliver Oursin, Vice President Europe Customer Success, Cognos
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| 15:30
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Workshop — Speeding Up Business Transformation With Linux and Open Source |
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Ed Anderson
VP, Global Product Marketing, Linux and Open Source Solutions, Novell |
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Does business transformation sometimes feel like too big an issue to address? Would it be less daunting to envisage it as a set of small steps that will ultimately enable your organization to become more agile, flexible, and responsive to the needs of your customers? If so, then the first critical step is to ensure that the platform upon which your IT foundation is built is open, modular, secure, and supported. Open source products and development methodologies can help you achieve all those goals and at the same time deliver immediate benefits that can justify the project as you progress. In this session, IDC and Novell will discuss the adoption of Linux and open source, and show the impact this is having for some of the world's leading organizations. |
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| 16:30-17:15 |
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Workshop - Securing a Shared Services IT Environment |
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Carlos Jiménez
President, Secuware |
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Jaime Izquierdo
Marketing and Business Partnerships Director, Forum Filatélico |
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IT investment is focused on business process enablement: flexible applications, integrated data and information, and enhanced communication and collaboration. However, improved access and greater resource sharing inevitably raise the issue of security. Future threats are driving proactive-preventive actions, as the only way to protect the system against malicious codes and unknown practices. Secuware will discuss how to provide integrity, confidentiality, and availability based on its experience supporting the systems that handle sensitive information. The questions for a future killer security technology should be effectiveness in the short term, efficiency in the mid term, and future consistency in the long term. |
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| 16:10-16:30 |
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Coffee Break offered by: |
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Session 4 - Breakout Sessions
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Session 4.1
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| 16:30
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The Business-Oriented IT Agenda: Leading European CIO Success Stories |
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Chaired by: Frank Gens, Senior Vice President Research, IDC and Jean-Pierre Corniou, President, Cigref. |
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With the increased focus on the business value of IT, line-of-business executives have emerged as critically important decision makers for IT investments. It is therefore essential that the CIO works closely with the business executives and understands the business strategies and goals in order to become the agent of business transformation and not the obstacle.
In this session, CIOs from leading companies will share their experiences on how they have worked successfully with business executives, supporting them in achieving their business goals by using ICT innovatively to improve business processes and transform business models. The CIO's board-level relationship and/or membership is essential in this context, and the session will therefore also address the CIO's position within the power structure of the organization. |
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Working Together – Business and IT |
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The greatest difficulty faced in technology organisations today must be in the area of transforming the culture into one that challenges conventional business thinking. Stephen will be addressing the changing nature of business value ascribed to the Information Technology function through real-life examples from within The Royal Bank of Scotland. The relationship between IT and the lines-of-business is constantly changing and can be dramatically affected by business direction, organisation structure and existing corporate rules. The Royal Bank is on an extremely high growth curve and while much of the transformation has been driven by a large project mentality, they are now managing operational stability. Stephen compares and contrasts the differences and conveys what is unique about this fascinating and dynamic organisation that, until only a few years ago, was "not on the map". Since Stephen has held both line-of-business and IT directorships within the bank he is able to talk about the different linkages that exist and provide insight on the current challenges and how to manage them. |
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Interactive Discussion |
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Moderated by Frank Gens, Senior Vice President, Research, IDC.
Panelists:
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Session 4.2
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| 16:30 -
18:00 |
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Reaching the Benefits of Convergence: Link the Layers |
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Chaired by: Pim
Bilderbeek, Vice President, European Telecommunications
and Networking Research, IDC EMEA |
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Network convergence is reshaping the way businesses interact with employees, customers, and partners. It enables applications such as voice, data, contact center, and messaging to run over a single network. Increasingly, businesses are examining the option of buying converged communications services as an alternative to a premise-based or do-it-yourself approach, where the enterprise would buy, install, manage, and support voice and data networks. |
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Making Mobility Core to Enterprise Convergence |
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Convergence Without Complexity |
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Philippe Bernard
Executive VP, Business Solutions, Orange Group and
Orange representative on the FreeMove Senior Sales Management Group |
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Today’s multinational companies face unique challenges in how they make the most of the opportunities presented by today’s technology the IP and mobile revolutions. IP and the internet have already opened up new business models and created new threats. Mobility has transformed the way people live, work and communicate. And convergence adds yet more complexity into the mix.The presentation will focus first on the major challenges faced by international companies, particularly from a mobility perspective. We'll look at some of the key issues around mobility convergence onto IP systems and both the challenges and opportunities multinational companies face and the issues they should consider. We’ll then examine the key criteria for success: taking an international perspective; improving purchasing; simplifying management; and streamlining deployment. It’s all about improving performance now and setting the right framework for the future. |
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Interactive Discussion |
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Seminar : Investing in Europe: log on to Italian opportunities in ICT
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| 16:30 - 18:00 |
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In this seminar you will have the chance to:·
- Explore opportunities in one of Europe's largest and most sophisticated ICT markets ·
- Meet top multinational companies sharing first-hand experience and results ·
- Let one of the finest examples of Italian research centre and company take you to the heart of how cutting-edge ICT technologies are opening up exciting new opportunities of applications across many different industries.
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Not only Bangalore - Playing the European card for nearshore investments |
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Italian Business Opportunities in ICT |
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Success Stories: thriving company & research ventures |
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Chaired by: Gabriella Cattaneo, Director of Competitiveness & Innovation Policies & Strategies, IDC
- Andrea Pontremoli, President and CEO, IBM Italia
- Pierpaolo Taliento, Director, Business & Marketing Organization, Microsoft Italia
- Alfonso Fuggetta, Director, CEFRIEL, Politecnico di Milano
- Silvio Corrias - Director, Innovation and Technology, Indesit Company
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During the forum, the InvestInItaly team will be available for one2one business meetings.
If you would like to meet us please register at www.investinitaly.com/registration |
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| 18:00 |
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End of first day |
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| 19:30 |
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Gala Dinner offered by:  |
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Patrick McGovern to present “The IDC EMEA 2005 Award for ICT Innovation and Business Transformation” |
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Tuesday, September 27, 2005
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Coffee Break offered by: available from 8.00 to 10.00 |
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Session 5 - Breakout Sessions
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Session 5.1
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| 8:15
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Dynamic IT: Where Do We Begin? |
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The finance sector is currently absorbing an enormous amount of change from regulation, new competitive environments, changing customer demands, and institutional consolidation. What financial institutions seek is a dynamic IT environment, which can adapt rapidly to their business needs; yet they are wary of "bleeding edge technology" when the delivery pipeline is so full of mission-critical requirements. Schenck will illustrate how banks and other companies are showing how it can be done, today, to achieve a real return on investment. Depending on their situation and opportunities, banks are adopting different strategies: some focus on virtual resource management, some on service-oriented architectures, some on enterprise hubs with end-to-end process flows, and others on selective sourcing. These are, in fact, all complementary initiatives to achieve a truly dynamic IT capability. |
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Interactive Discussion |
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Session 5.2
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| 8:15 - 9:30 |
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Energy and Manufacturing Trends: The Era of Value Realization |
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Bob Parker
Vice President Research, Manufacturing Insights |
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The era of the large implementation has passed in the manufacturing and energy industries. A new round of investment is upon the industry, one that seeks to harvest value from past investments. In this session, Parker and Thomson will discuss the high-level imperatives for the individual segments of these industries (e.g., automotive, aerospace, consumer packaged goods, chemicals, oil and gas, utilities, high-tech) that are setting the priorities for process transformation and new IT investment. Included will be a discussion of the influence of the market making "SHOMI" (SAP, HP, Oracle, Microsoft, IBM) vendors and how buyers are aligning their investments to those vendors’ plans. The discussion will also cover the impact of cross-functional initiatives such as RFID/sensor networks, aftermarket/warranty, and lean six sigma, and the impact China has had on IT spending in the industry. |
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Interactive Discussion |
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Session 5.3
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| 8:15 - 9:30 |
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How IT is Used Within the Life Science and Healthcare Industries to Enable Innovation and Enhance Productivity |
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Brock Reeve
Chief Operating Officer and Managing Director, Life Science Insights |
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Jim Hansen
Vice President Healthcare Insights, IDC |
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The life sciences industry spends a relatively high proportion of revenue on IT. However, the business as a whole is still plagued by too few new products, thinning pipelines, high-cost infrastructures, and an inefficient sales approach. This raises two questions: how much value has been added with the investments in IT, and what can be done to add more value? This discussion will look at key issues at each stage of the biopharma value chain and review how and where IT can create business value by enhancing innovation and productivity. Topics covered will include specific tool categories (modeling and simulation), scientific technologies (biomarkers), and key platform issues (Dynamic IT architectures). |
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Interactive Discussion |
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| 9:00 - 9:45 |
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Workshop - Securing and Optimizing the Applications That Power Your Business |
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Bob Schiff
VP of Product Marketing, Foundry Networks |
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Enterprise organizations face many challenges in designing their IP and Web-based data center infrastructures. These challenges include protecting the data center from emerging security threats, mitigating email spam, scaling server farm capacity, designing for disaster recovery, and optimizing data center performance. In this session we will discuss how enterprises are meeting these challenges using intelligent application traffic management systems to secure and optimize their business application infrastructures. |
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Session 6 - Plenary Session
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| 10:00
- 11:10 |
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The Dynamic Enterprise |
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Chaired by: Frank Gens, Senior Vice President, Research, IDC, and Crawford Del Prete, Senior Vice President, Hardware
and Communications, IDC |
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Dynamic Systems Initiative — Reducing IT Complexity |
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Mauro Meanti
General Manager, Server and Tools Business Group, Microsoft EMEA |
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Reducing complexity and costs of IT systems remains a necessity for most organizations, but combining efficiency with enabling more time to proactively focus on what is most important to an organization significantly increases the value of change. In order to support this evolution, the Dynamic Systems Initiative (DSI) was created with the commitment of numerous leading technology and solution partners to help IT teams capture and use knowledge to design more manageable systems and automate ongoing operations. This session will describe how the DSI was created and where it is making significant impact today. |
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IT Leveraged Business Innovation |
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The combination of accelerated globalization and demanding shareholders will require companies to go beyond product and services innovation to drive differentiation for top-line growth while increasing productivity. In the next five years, business model innovation will become an important component of the strategic arsenal, opening new possibilities for companies with the right IT and business platform. In this presentation, Brosset shows how SAP supports its customers through this transition by combining its experience of business software with the ambitious architecture road map established last year. |
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The dynamic enterprise: How to conquer complexity in a fast changing environment |
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The complexity of IT is constantly increasing, especially due to a growing number of reporting standards and governance regulations to be fulfilled. At the same time a company's competitiveness has become highly dependent on speed and flexibility to turn market opportunities quicker into tangible results. Is this a contradiction or just a challenge for IT management? Raj Patel shows how Exact Software enables international organizations to simplify their global ERP infrastructure based on a multi-tier architecture. This combines a high level of standardization with the necessary flexibility to enable a dynamic enterprise powered by real-time information. |
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| 11:10 - 11:40 |
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Panel Discussion |
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Facilitated by Frank Gens, Senior Vice President, Research, IDC
Panelists:
- Crawford Del Prete, Senior Vice President, Hardware and Communications, IDC
- Neil Holloway, Vice President Sales, Marketing and Services, Microsoft EMEA
- Pascal Brosset, Senior Vice President Market Strategy, SAP
- Raj Patel,
CEO, Exact Software
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| 11:40 - 12:10 |
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Break |
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Session 7 - Plenary Session
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| 12.10
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How to Deal With the Emerging Knowledge, Efficiency, and Innovation Gap Between the EU and the U.S. |
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Chaired by: Roberto Masiero, President, IDC EMEA and Kenneth Neil Cukier, The Economist |
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The Chief Knowledge Officer: Fortune Favors the Bold |
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Lester Thurow
Professor of Management and Economics, Sloan School of Management, MIT |
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The growing edge of wealth creation today is in the knowledge-based economy. In order to succeed in this fast-evolving environment, individuals, firms, and nations are going to need new business models that leverage knowledge strategically. To lead us in understanding what is happening and how to respond to these changes, we need both a thought process and institutions clustered around a chief knowledge officer. Companies need CKOs and countries need CKOs. Eventually, every firm and every nation will have a CKO, though we’re still experimenting with what the role really means. Fortune will favor those bold enough to figure this out first. |
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Activating Knowledge |
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Luc Soete
Director of UNU-INTECH and the Maastricht Economic Research Institute on Innovation and Technology (MERIT) |
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Panel Discussion
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| 13:10 - 13:30 |
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Panel Discussion |
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Facilitated by: Roberto Masiero, President, IDC EMEA and Kenneth Neil Cukier, The Economist
- Lester Thurow, Professor of Management and Economics, Sloan School of Management, MIT
- Luc Soete, Director of UNU-INTECH and MERIT
- Jeremy Rifkin, President of the Foundation on Economic Trends
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| 13:30
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Lunch and Second Round of Executive Labs |
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THE "LABS"
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| 13:30 - 14:45 |
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LAB D: Debating Real Competitiveness, Efficiency, and Innovative Capabilities of the European Economy |
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Chairman: Roberto Masiero, President, IDC EMEA |
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Jeremy Rifkin
President of the Foundation on Economic Trends |
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Lester Thurow
Professor of Management and Economics, Sloan School of Management, MIT |
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Luc Soete
Director of UNU-INTECH and MERIT |
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LAB E: Should You Really Consider Offshoring? A Roadmap for the European Enterprise |
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Chairman: Bob Welch, Group Vice President WorldWide Services, IDC |
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LAB F: Bringing Value to the Business Through Dynamic IT — An IDC Survey |
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Chairman: Luisa Bordoni, Group Vice President, EMEA Vertical Markets, IDC EMEA |
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Luisa Bordoni
Group Vice President, EMEA Vertical Markets, IDC EMEA |
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Michon Schenck
COO, Financial Insights |
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Bob Parker
Vice President Research, IDC, and Jennifer Thomson, Program Manager, IDC EMEA |
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Brock Reeve
Chief Operating Officer and Managing Director, Life Science Insights |
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Session 8 - Plenary Session
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| 14:45 -
16:15 |
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Dynamic IT Enabled Through Network Convergence |
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Chaired by: Crawford
Del Prete, Senior
Vice President, Hardware and Communications, IDC and Pim Bilderbeek, Vice President, European Telecommunications and Networking Research, IDC EMEA |
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How to Improve Business Processes Through Secure Communication |
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The ability to unify and facilitate instant communication, networked functionality, and sharing of resources is critical to an organization's ability to become agile, responsive, and creative. In today’s converged IT and telecom market, communication services based on mobility, broadband, and IP have great potential to improve productivity and enhance customer service. Ericsson will demonstrate how innovative communication solutions that focus on improving cost efficiency, security, and productivity can lead to stronger sales and more efficient organizations. |
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Title tba |
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The Future of IT: Convergence, ICT Innovation, Network-Centric Solutions |
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Jonathan Crane
Executive Vice President, Corporate Development & Chief Strategy Officer, MCI |
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The telecommunications industry and the corporate IT organisations it serves are both in a state of intense transformation.
In a growing number of companies around the world, the mission of IT is expanding beyond the enablement of efficient, productive and reliable networks and systems. In some cases, CIOs have begun to run their organisations like a business unit. In others, business leaders are calling upon CIOs to find ways for IT to measurably contribute to company growth and profitability – creating new challenges and opportunities for IT to demonstrate its value to the enterprise.
The transformation of the telecom industry is equally apparent. While network convergence is commoditising traditional PSTN services, it is also fueling an unprecedented era of ICT innovation. Driven by corporate network conversions to IP, the pace of new IP-based technology development is accelerating alongside increasing CIO interest in complex, higher-performing integrated network-systems-applications-content-security solutions that deliver greater value and resiliency across the enterprise.
In this presentation, Jonathan Crane, MCI’s executive vice president of strategy and corporate development, will discuss the company’s view of this transformation and how MCI is evolving its mission, leveraging its global network assets and making strategic acquisitions to fully support IT’s adaptation to this new business model. |
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Panel Discussion |
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Facilitated by: Crawford Del Prete, Senior Vice President, Hardware and Communications, IDC
Invited panelist:
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Closing Session
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| 16:15 - 17:15 |
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Closing Session |
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French Government Policy for IT Investment, Innovation and Research |
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Mr. François Loos, Minister of Industry, will describe the French government policy for IT investment, innovation and research, which are all key issues for growth , productivity, and modernization of the French economy. |
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The European Dream in the Age of Globalization |
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The European Union is emerging as a new kind of super power, while the American Dream is becoming ever more elusive. The European Dream represents a new chapter in world history. When one considers what makes a people great and what constitutes a better way of life, Europe is beginning to surpass the U.S. Today, suggests Rifkin, a new generation of Europeans is creating a radical new dream — one better suited to meet the challenges of a globalizing world in the 21st century. |
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| 17:15 |
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End of the Conference |
