Andy Jones
Director & General
Manager, Business Process Services, Xerox
Global Services, Europe
Andy Jones leads the Business Process Services line of business of Xerox Global Services Europe. Andy’s responsibilities range from service offer development to business development. Business Process Services helps clients streamline and automate document-intensive business processes via a portfolio of process aligned outsourced services.
Andy has over 25 years experience in the document and content management arena. As a result he has deep insights and practice experience in the issues faced by customers in streamlining and enhancing their business processes and the challenges that companies face in delivering tangible business process transformation and cost reduction.
Andy is a regular conference speaker specialising in the outsourcing of shared services and customer services.
Andy has a degree in engineering. In addition to being a father to his three children Andy enjoys sailing and theatre.
Xerox Global Services, one of the three main business divisions of Xerox, helps companies streamline and digitize their document-intensive business processes - everyday processes like customer communications, billing, training, or records management. Our people work closely with clients to identify, quantify and realize hidden opportunities to reduce costs, find new sources of value and simplify how work gets done. Xerox Global Services has worldwide revenues of $3.3billion and employs 15, 000 people in 160 countries.
