War
Gaming: Complete the Decision-Making
Process Begun by a BI System
Pre-registration
required. Limited to 30 participants. |
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| 12:15
pm |
Check-in
for Workshop Attendees |
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| 12:30
pm |
Welcome
and Overview |
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Michael A. Sandman
Senior Vice President, Fuld & Company |
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A war game
is a live simulation of a competitive
encounter. It is a powerful
addition to the quantitative
assessments spun off of business
intelligence systems available
in so many corporations. A
war game can act as the "human
bridge" between the machine-analyzed
data and the ultimate decision
maker. A war game can
complete the decision-making
process begun by a BI system.
This war game will show participants
how to anticipate the implications
of their strategic and tactical
decisions. Fuld & Company
has designed a half-day workshop
to demonstrate how firms can
make better-informed decisions
even in turbulent markets.
Fuld will design a real-life
competitive situation, and
will then involve participants
in war gaming teams to play
out the various strategic options
they face. In addition to learning
new strategic frameworks, participants
will learn innovative approaches
to assess their competitive
landscape. The benefits to
participants will include creating
this “human bridge” to:
- Generate and evaluate
strategic options
- React quickly to market
developments
- Construct future industry
scenarios
- Anticipate competitive
behavior
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| 5:00 pm – 5:15
pm |
Workshop
Conclusions |
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| 5:15 pm – 6:30
pm |
Pre-Conference
Welcome Reception
Please join us as we gather attendees,
speakers, sponsors, and partners
together for informal networking
in a relaxed setting. |
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| Tuesday,
April 4, 2006 - Main Conference |
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| 7:15 am – 8:15
am |
Registration,
Continental Breakfast, and Sponsor
Tabletop Exhibit Viewing |
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| 8:15
am – 8:45 am |
Integrating
Business Intelligence and Business
Process Management |
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Henry
Morris
Vice President, Integration,
Development, and Application
Strategies Group, IDC |
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Learn how
BI is making a difference for
applying intelligence within
business operations. This session
introduces the concepts of Decision-Centric
BI and Intelligent Process Automation.
What is "BI within a business
process" and "BI about
a business process" and how
are the two concepts related? How
can you improve previously automated
business process sets with BI?
How do you evaluate whether to
use packaged business process management
software, packaged applications,
or an IT services firm—or
all three—to drive Intelligent
Process Automation? |
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| 8:45 am – 9:45
am |
Panel Discussion:
Getting an Intelligent Process
Automation Implementation Sponsored,
Funded, and
Successfully Executed |
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Stephen
Hendrick (moderator)
Group Vice President, Application
Development and Deployment
Research, IDC |
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Panelists:
- Thomas M. Cook, former President
of SABRE Technology Solutions,
and former President, INFORMS
- Scott Hicar, CIO and Vice
President of Worldwide IT,
Maxtor
Two persistent questions involving
intelligent process automation
projects are: How to get it going
to begin with? and How to sell
and package your idea for a new
initiative. IPA projects aimed
at productivity present a unique
challenge because they necessitate
agreement upon indicators or
measures to predict how it will
impact the bottom line. This
session seeks to provide answers
to the questions to understand
how your peers are handling projects:
- Who makes the call to start
a new project? Line management
or IT?
- Who manages what is done
first? Is this a technology
or business-driven equation?
- Which department — IT
or line of business — should
develop the business case?
- How will you know if an IPA
project can directly reduce
costs or impact revenue before
you even start?
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| 9:45 am – 10:15
am |
Refreshment
Break and One to One Analyst Meetings |
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| 10:15 am – 11:15
am |
Applying
Analytic Techniques to Build
Customer Loyalty" |
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Andrew Fano
Senior Executive, Accenture
Technology Labs |
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Andrew Fano,
who leads the information insight
research and development area for
Accenture Technology Labs, will
talk about his team's work testing
emerging analytic techniques to
model consumer behavior and develop
personalized promotions using loyalty
card data from two major grocery
retailers. |
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| 11:15 am – 12:00
pm |
Business
Intelligence: Beyond the Tools
and Hype |
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Jeff Chasney
EVP Strategic Planning and
CIO, CKE Restaurants, Inc. |
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Based on multiple
successful BI implementations,
the presenter explains how one
organizes, constructs and engages
BI to steer a $1.5 billion company.
At CKE Restaurants the business
intelligence system is used by
more than 1,000 personnel and drives
both strategic decisions and tactical
actions. The speaker will share
his guidance in terms of "to
do's" and "don't do's" in
order to facilitate a practically-oriented
learning experience. |
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| 12:00 pm – 1:30
pm |
Luncheon,
Facilitated Roundtable Discussions,
and One to One Analyst Meetings
Facilitated Luncheon Discussions: |
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Emerging
Trends in Real Business Intelligence
Implementations |
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Robert Stackowiak (Facilitator)
Senior Director, E-Business
Intelligence, Oracle |
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Participate
in a discussion around: the degree
of uptake in real-time BI, the
merging of applications BI and
data warehousing, the deployment
of rapidly growing data warehouses
on lower cost platforms, the linkage
of BI into business processes,
and how compliance is driving BI
implementations. Attendees at the
roundtable will be encouraged to
discuss what they are seeing at
their own companies. |
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Enterprise
Location Services and Software |
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Dave
Sonnen (moderator)
Consultant, Spatial Information
Management Research,
IDC |
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Explore emerging
trends and requirements for geographic
capabilities and data within enterprise
systems. We will also discuss geographic
aspects of real-time and operational
systems. |
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Dealing
with Organizational Resistance
in Seeing the Need to Change
Business Processes |
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Edward Chen (Facilitator)
Director, Information Technology,
KQED, Inc. |
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Join this discovery
session on how your fellow attendees
are managing blind spots when it
comes to responding to necessary
change. Discussion points include
(but are not limited to): How to
proceed if the numbers don’t
cut it using standard models for
decision-making?; What alternate
tactics can be used to gain buy-in
and approval? ; Who needs to be
involved in discussion beside the
usual suspects? |
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The Evolving
Role of the CIO |
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Thomas M. Cook (Facilitator)
former President of SABRE
Technology Solutions, and
former President, INFORMS |
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In many progressive
organizations the role of the CIO
has dramatically shifted from data
acquisition, storage and dissemination
to the more strategic role of leading
Business Intelligence implementations.
The discussion will explore why
more CIO’s have not embraced
BI and what the key success factors
are for those who decide to champion
BI. |
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Using Scenarios
to Plan for Tomorrow with the
Intelligence of Today |
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Michael A. Sandman (Facilitator)
Senior Vice President, Fuld & Company |
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Scenarios are
not predictions, but credible,
relevant, and challenging alternative
stories that help us explore ‘What
if?’ and ‘How?’ Scenario
planning can help you break out
of the mental limits imposed by
annual strategic plans or annual
brand plans. How can you recalibrate
your BI system to begin to set
your sites some years into the
future? Join this discussion about
how to plan for world of tomorrow
with the intelligence of today. |
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| 1:30
p m – 2:30 pm |
Applying
BI to Railroad Operations:
Using BI To Enable Process
and Organizational Improvements
in a 140 Year Old Company |
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James Bell
General Manager of Operating
Services, Union Pacific
Railroad |
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Union Pacific
Railroad is using BI metrics
to make adjustments that help
it's rail operations run more
effectively. It has worked
with experts as well as other
Railroads to map out critical
operations and has applied BI
data from transactional systems
into those processes to increase
efficiency, productivity and
customer satisfaction on a variety
of levels. This session outlines
how Union Pacific Railroad has
achieved success using BI analytics
to improve communications, efficiency
and ultimately relationships
for its departments and front
line workers. Examples
will be given that include rail
car maintenance, performance
monitoring and fuel conservation. |
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| 2:30 pm – 3:00
pm |
Refreshment
Break and One to One Analyst Meetings |
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| 3:00
p m – 4:00 pm |
Emergency
Department Operations and Business
Intelligence |
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Jonathan Rothman
MBA, Director of Data Management,
Emergency Medical Associates |
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Instead
of using BI "after the fact" to
analyze how effective a given
process is, organizations are
now making BI an integrated part
of the business process as it
happens. In this session
you will learn from one organization's
journey to just that. Specifics
about the challenges they faced
and the successes achieved include:
- Developing an understanding
of the process in order to
create the metrics
-- and the capacity to analyze
the metrics
- Putting BI in the hands
of those people that directly
impact emergency department
operations
- Critical success factors
and Lessons learned
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| 4:00 pm – 4:30
pm |
Panel Discussion:
Getting
to Real-Time: Challenges
in Moving from Scheduled to Event-based
BI from Business Process Management
to Intelligent Process Automation |
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Henry
Morris
Group Vice President
and General Manager,
Integration, Development
and Application Strategies,
IDC |
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Panelists:
- Brian Hickie, Vice President,
Business Intelligence, McKesson
Corp.
- Additonal panelists: To be
announced
To overcome obstacles and
anticipating technical challenges
in developing BI solutions,
hear directly from your peers
about what they know now,
that they wished they’d
known then. This session
encourages presenters to candidly “lessons
learned” on:
What works; what doesn't;
and best
practices for areas that
are especially problematic. |
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| 4:30 pm |
Prize Drawings
and Close of Conference |
