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Event Agenda


IDC-KCI Compliance in Information Management Forum West  

IDC-KCI Compliance in Information Management Forum West
Controlling Legal Risk and Creating Business Value
Conference & Workshop

May 10-11, 2006
Santa Clara, CA


Event Agenda

May 10, 2006

7:30 am – 8:30 am   Registration, Table-top Exhibit Viewing and Continental Breakfast
     
8:30 am – 8:45 am   Welcome and Introduction from Conference Co-Chairs
   
Patrick McGovern John McArthur
Group Vice President and General Manager, Information Infrastructure, IDC
Randolph A. Kahn
ESQ., Kahn Consulting, Inc.
     
8:45 am – 9:30 am   Conducting an Information Management Gap Analysis
   
Barclay T. Blair
Director, IT Compliance Practice, Kahn Consulting, Inc.
    A Gap Analysis is often the best first step when it comes to taking control of your information assets. This session will explore a practical methodology for conducting a gap analysis of information management practices at your organization.
     
9:30 am – 10:15 am   Information Risk Management: The Technologist’s Perspective
   
Alan G. Nunns
General Manager, Global Technology Strategy, Chevron Corporation
    Hear a senior technology executive describe his experiences with understanding and incorporating legal and regulatory requirements for information management into the daily operations of IT.
     
10:15 am – 10:45 am   Networking Break, Table-top Exhibit Viewing, and One-to-One Meetings
Attendees have the opportunity to sign up for complimentary one-to-one meetings with a leading expert at event registration, enabling you to gain strategic advice on the issues your company is grappling with. Meetings are scheduled on a first come, first served basis. The featured executives are:
  • John McArthur, Group Vice President and General Manager, Information Infrastructure, IDC
  • Ted Battreall, Senior Product Marketing Manager, Data Management Group, Sun Microsystems, Inc.
  • Barclay T. Blair, Director, IT Compliance Practice, Kahn Consulting, Inc.
  • John Gubernat, Director, EMC Corporation
  • Randolph A. Kahn, ESQ., Kahn Consulting, Inc.
  • Matt Markham, Director Compliance Solutions Services, AXS-One
  • Victor Owuor, Product Manager, Stellent, Inc.
  • Vivian Tero, Senior Research Analyst, Compliance Infrastructure, IDC
  • Annette Weller-Collison, Senior Consultant, Kahn Consulting, Inc.
     
10:45 am – 11:30 am  

What Can Zen and Jackson Pollack Teach Us About the Contribution of Information Security to the Compliance Picture?

   
Roy L. Post
Chief Information Security Officer, Operational Risk Management, AXA Equitable
    According to Wikipedia, “a koan is ... a statement ... in the lore of Zen Buddhism, generally containing aspects that are inaccessible to rational understanding, yet may be accessible to intuition.” A well known koan is “we all know the sound of two hands clapping, what is the sound of one hand clapping?” When management asks “We have one hundred mandatory information security standards to support regulatory compliance, how do we know that we are in compliance with our own standards?” Much as we would like to, we don't have the option of saying it can only be understood intuitively. We have to address the question rationally and on the record. Using the policy management principle of “Align, Sustain and Adapt,” this presentation will take a look at various processes, stakeholders, checkpoints and metrics that can be used to tell us whether our information security standards are being followed. Helpful reference books and websites will be identified. ISO 17799 standards will be used to furnish examples.
     
11:30 am – 12:15 pm  

How to Make Information Management a Reality at Your Organization

   
Ted Battreall
Senior Product Marketing Manager, Data Management Group, Sun Microsystems, Inc.
    A key challenge in developing and implementing an information management compliance program is building support - financial and otherwise - for the profound changes that are often required to how an organization views and manages its information.  This session provides a real world perspective on managing the process of change and ensuring that the program will find the support it requires across all levels of the organization.
     
12:15 pm – 1:30 pm   Lunch, Table-top Exhibit Viewing, Facilitated Roundtable Discussions, and One-to-One Meetings
   

Table 1
Electronic Discovery: Corporate Roundtable
Facilitator: Andrew M. Cohen, Associate General Counsel, Global Solutions Practice Lead for Compliance, EMC Corporation

Table 2
The Impact and Benefits of Information Management Standards
Facilitator: Lawrence J. Medina, President of ARMA Golden Gate Chapter; and Chair of the ARMA International Standards Committee; Senior Analyst/Team Leader, Lawrence Livermore National Laboratory

Table 3
Managing the Ongoing Cost of Sarbannes-Oxley Compliance and the Emerging Compliance Platform
Vivian Tero, Senior Research Analyst, Compliance Infrastructure, IDC

     
1:30 pm – 2:15 pm   Understanding Discovery Obligations: A Review of New and Existing Discovery Rules, Decisions and Best Practices
   
Thomas Y. Allman
Senior Counsel, Mayer, Brown, Rowe and Maw LLP
    Playing by the rules in the electronic discovery game is about to change – and both the IT and legal communities need to understand what the e-discovery Amendments to the Federal Rules will mean in actual practice. A new category of “electronically stored information” – with special rules – will be incorporated into the rulebook. The Federal Rules will include, for the first time, references to preservation obligations and an attempt to establish a realistic “safe harbor” to prevent unwarranted sanctions for “good faith” information management. Attendees will learn how to determine which electronic information is stored in “sources” that are inaccessible because of undue burden or costs and how to reduce exposure to abusive sanctions practice. Attendees will leave this session with a better understanding of the reasoning behind the new approach, how it “stacks up” with existing case law, and what practical steps must be taken to live within the new framework.
     
2:15 pm – 3:00 pm   Faster, Better, Cheaper and Compliant
   
Randolph A. Kahn
ESQ., Kahn Consulting, Inc.
    IT makes business happen “faster, better and cheaper”; Indeed, IT is the way business is done today. But with new laws, regulations, and courts demanding greater accountability and integrity, IT has a whole new concern—Compliance. This session explores how IT decisions and actions can and do have legal consequences and provides an  understanding of how to better navigate the increasingly “regulated” IT landscape. If you think you understood compliance, think again.
     
3:00 pm – 3:30 pm   Networking Break, Table-top Exhibit Viewing, and One-to-One Meetings
     
3:30 pm – 4:15 pm   Concurrent Sessions
     
   

TRACK 1: TECHNICAL SOLUTIONS
Implementing a Strategic Information Management Compliance Plan: Leveraging the Business Units

   
David Fong
Director, Strategic Information Management, Qwest Communications
    In many companies, it is often only the corporate compliance and legal groups that voice concerns over Records and Information Management.  Do your functional business units venture off to solve their own contract, personnel & hiring, and documentation problems independently of each other?  Does the IT department buy systems and hardware solutions that, despite their best intentions, surprise the business units?  How do you reach out to your employees to ensure that Records Management & Legal Hold concepts are thought of by your employees - from the Finance Analyst, to Hiring Managers, to Field Salespeople, to those Repair people going on customer service calls?  See how this one company has set off to ensure buyoff from the top down by emphasizing not only the Litigation "sticks", but with Business Efficiency "carrots"; and is working to provide all employees, who are responsible for managing their own paper and electronic records, with the requisite knowledge and resources to help them do so.
     
   

TRACK 2: POLICY & PRACTICE
Embracing a Proactive Approach to e-Discovery and Litigation: Planning for the Unthinkable But Inevitable

   
Wondie Russell
Litigation Shareholder, Heller Ehrman LLP
    Once a dispute is foreseeable, corporations must act virtually immediately to prevent the destruction or alteration of potentially relevant data in all its systems. In Federal Court they must meet FRCP 26 disclosure obligations which include information about their record retention and disposition policies and their computer systems. Many litigants are caught short by a lack of understanding of their own records and technologies. This can lead to the destruction of potential evidence and the imposition of a variety of sanctions, including adverse inference jury instructions and punitive damages. Advance planning can reduce or eliminate these risks and also play an important role in managing the costs of discovery and production. Litigation support tools increasingly offer the potential to reduce the quantum of data that must be processed at all through the use of filters, words searches, concept searches, and refined collection strategies. Understanding these  tools and how they can best be used in particular environments, and how the various litigation support tools enable effective management of the review/production process increasingly allows companies to control costs but obtain timely and accurate results. No company can afford to wait until major litigation is at hand to confront these challenges. The scary mistakes abound, the lessons are clear, and the time to get serious about litigation support issues is now.
     
4:15 pm – 5:00 pm   Concurrent Sessions
     
   

TRACK 1: TECHNICAL SOLUTIONS
Efficiently Managing Information to Reduce the Risks and Costs of e-Discovery

   
Andrew M. Cohen
Associate General Counsel, Global Solutions Practice Lead for Compliance, EMC Corporation
    Electronic discovery creates a profound dilemma for companies. On the one hand, companies are facing the costs and risks of piling up massive volumes of information, especially on inaccessible backup tapes. On the other hand, they are facing the potentially draconian consequences of inadvertently destroying information that will later be deemed relevant to a lawsuit or investigation. To strike the right balance between these competing risks, companies need an IT solution which automates the collection of relevant information, archives it in a way that makes sense, and is separate from disaster =recovery backup tape solutions. This session will provide a brief overview of the current legal trends in e-discovery, and then will discuss how technology together with ILM-enabled processes allow companies to efficiently manage information to reduce risks and costs of e-discovery, while at the same time improving the company's information and records management.
     
   

TRACK 2: POLICY & PRACTICE
How Information Management Decisions Will be Judged: The Case for Reasonableness

   
Bradley J. Gross
Partner & Chair, e-Business & Digital Content Practice Group, Becker & Poliakoff, P.A.
    A key challenge in developing and implementing an information management compliance program is building support—financial and otherwise—for the profound changes that are often required to how an organization views and manages its information. This session provides a real world perspective on managing the process of change and ensuring that your program will find the support it requires across all levels of the organization.
     
5:00 pm – 5:30 pm   Day One Summary
   
Randolph A. Kahn
ESQ., Kahn Consulting, Inc.
     
5:30 pm – 6:30 pm  

Networking Reception

 

May 11, 2006

8:00 am – 8:30 am   Continental Breakfast, Table-top Exhibit Viewing, and One-to-One Meetings
     
8:30 am – 9:15 am   Building Business Evidence: How Information Systems Make Trustworthy Records
   
Susan B. Whitmire
CRM, Director, Information and Records Management, UnumProvident Corporation
    Good technology choices play a larger role than ever before in the creation of electronic records that an organization can rely upon for business and legal purposes. This session will offer a broad exploration of what constitutes evidentiary quality of digital information, the processes of creation, and the connection between technology choices for storage.
     
9:15 am – 10:00 am   Evaluating Electronic Records Management Applications
   
Lawrence J. Medina
Senior Analyst/Team Leader, Lawrence Livermore National Laboratory; President of ARMA Golden Gate Chapter; and Chair of the ARMA International Standards Committee
   

This session will present the reasoning why an Electronic Records Management (ERM) application must incorporate fundamental records management elements, and how to evaluate the systems based upon that criteria.  In this session attendees will gain a better understanding of: how managing electronic records is more than about storage; how information is created, received or obtained and how edits and modifications to that information are governed and  managed; how electronic storage architectures should address the traditional philosophies of life-cycle records management and result in the proper storage and protection of the integrity of electronic records; and what specific functionalities/requirements that the ERM system must have and why they must include specific processes that effectively and efficiently facilitate the life-cycle management of electronic information.

     
10:00 am – 10:30 am   Networking Break, Table-top Exhibit Viewing, and One-to-One Meetings
     
10:30 am – 11:15 am   Roadmap for Implementing ECM
   
Addie Mattox
Partner, @doc
   

Because ECM systems require extensive user involvement and integration with other applications, you need to allocate resources to ensure effective, responsive, compliant solutions. This session alerts attendees to implementation pitfalls and provides a roadmap to success.  The presenters will address: aligning technology with strategic goals and compliance requirements; taxonomies and corporate metadata; system design issues, particularly integration with other applications; options for user involvement; change management; and advice for successful rollouts.

     
11:15 am – 12:00 am  

Tips and Traps in Records Management: Tools that Work

   
Vivian Tero
Senior Research Analyst, Compliance Infrastructure, IDC (Moderator)
Amy W. Coughlin
Director, Corporate Records Management, Northwestern Mutual
Arlyce J. Vogel
CRM, Corporate Records and Information Manager, We Energies - a Wisconsin Energy Company
    Today’s information management professional faces a dizzying array of hardware devices and software applications, tools, and utilities. In this panel discussion, learn from the real-world experiences of records managers, from across several industries, about finding and using the right tools to meet your information management challenges.
     
12:00 pm – 12:30 pm   Compliance Forecast: Hot Topics and New Trends in Compliance and Information Management
   
Randolph A. Kahn
ESQ., Kahn Consulting, Inc.
    What will be the next “email” in terms of the potential for technology to create corporate liability and information management struggles? What are the trends to watch in terms of pending legislation, rules, and industry requirements? Where should the organization’s focus lie in ensuring their information is managed effectively, not just for today, but into the future? In this session, Randolph Kahn will look to the horizon, offering a fast paced and up-to-the-minute analysis of current and future compliance issues. The latest research and insight on the future impact of developing laws and regulations will provide attendees with a glimpse of how IMC will effect their organization in the coming months and years, as well as how they might best prepare for what will be required in the future.
     
12:30 pm   Main Forum Concludes

May 11, 2006 – 1:00pm-5:00pm

Post-Conference Workshop – Developing an Electronic Communications Strategy
(click here to view the entire description and agenda — additional fee applies)

Randolph A. Kahn
ESQ., Kahn Consulting, Inc.
Barclay T. Blair
Director, IT Compliance Practice,Kahn Consulting, Inc.

This course delivers a practical and comprehensive introduction to the development of an effective enterprise strategy for the implementation and business use of electronic communications and related technologies. Using real life examples and scenarios, the course provides workable solutions to management issues inherent in the business use of e-communications technologies, delivering start to finish practical suggestions on how to use these technologies to empower the enterprise while simultaneously meeting the organization’s legal and compliance needs.

Attendees will participate in hands-on working sessions with industry experts in developing an effective information management strategy and will explore the methods used to ensure the continued success of an organization’s e-communications technologies. The course explores the how and why of fundamental components of an effective information management program, including the significance of executive involvement, education and training, regular audits and compliance monitoring, consistent program enforcement and continuing process improvement, in addition to other strategic components.


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