Thursday, May 11, 2006 -- 1:00 pm – 5:00 pm --  Marriott Santa Clara, Santa Clara, CA

Registration
		Workshop Only

Course Leaders:

• Randolph A. Kahn, ESQ., Kahn Consulting, Inc.
• Barclay T. Blair, Director, IT Compliance Practice, Kahn Consulting, Inc.

Course Description:
This course delivers a practical and comprehensive introduction to the development of an effective enterprise strategy for the implementation and business use of electronic communications and related technologies. Using real life examples and scenarios, the course provides workable solutions to management issues inherent in the business use of e-communications technologies, delivering start to finish practical suggestions on how to use these technologies to empower the enterprise while simultaneously meeting the organization’s legal and compliance needs.

Attendees will participate in hands-on working sessions with industry experts in developing an effective information management strategy and will explore the methods used to ensure the continued success of an organization’s e-communications technologies. The course explores the how and why of fundamental components of an effective information management program, including the significance of executive involvement, education and training, regular audits and compliance monitoring, consistent program enforcement and continuing process improvement, in addition to other strategic components.

Benefits of Attending:

• Develop a comprehensive understanding of what it takes to develop an effective enterprise-wide e-communications strategy, including critical program elements and related information management issues.
• Learn how to address storage, retention, prohibited conduct, proper use, and related issues when dealing with enterprise use of email, instant messaging, discussion databases, blogs, and so on.
• Gain insight into why enterprise IT processes involving electronic communications sometimes fail to serve an organization’s business, legal or compliance needs and explore ways of preventing such failures.
• Gain practical knowledge of how to negotiate a strategy and address potentially conflicting legal, business, technical and records keeping issues.
• Learn to identify the critical elements of an effective enterprise e-communication’s policy and understand the role it plays in the organization’s overall information management program.
• Receive guidance on how to handle the complexities of the e-communications policy creation process, including practical tips on keeping enterprise policies current and effective.
• Experience the policy creation process in hands-on working sessions led by industry experts, and address specific information management questions.
• Understand the importance of executive “buy-in” to the organization’s information management program, and how a meeting of the minds, including enterprise IT, Legal and Records Management personnel is critical to the program’s success.
• Address how to empower employees at all levels of the organization to comply with the program through effective communication, training and consistent program enforcement.
• Explore the need to continually reassess and audit the program over time to ensure its continued success in the face of rapidly changing processes, technologies, and business trends.

Course Agenda: