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Key Trends in Enterprise VoIP 2008: Customer Perspectives on Unified Communications
Sep 2008   Doc # 213779   Survey  

Printed Page Length: 21 pages
Number of Tables: 1
Number of Figures: 14

By: Nora Freedman, Abner Germanow

Price $ 4,500.00

Abstract 

This IDC study highlights the results of the fifth annual Enterprise VoIP Survey conducted by IDC in conjunction with InfoWorld magazine. Completed in May–June 2008, this was a Web-based survey of readers of InfoWorld, 90% of whom were located in the United States and Canada. This study focuses on the survey results of all questions about end users' perspectives on UC in relation to what it means to their organizations, which vendors have the most strategic value, and which applications will be integrated with their communications infrastructure.

"This year's survey results show that end users have become more sophisticated about their understanding of unified communications, as well as have higher expectations about what solutions providers should be able to provide them," states Nora Freedman, senior analyst, Enterprise Networks.

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