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Hidden Costs of Information Work: A Progress Report
May 2009   Doc # 217936   Update  

Printed Page Length: 12 pages
Number of Tables: 2
Number of Figures: 3

By: Susan Feldman
Research Vice President, Search and Discovery Technologies
Team: Content Technologies
Team: Digital Marketplace and New Media
Team: Directions Presenters
Team: Enterprise Workplace
Team: IDC Predictions Team

Price $ 1,000.00

Abstract 

This IDC update examines the question: What does information work cost the enterprise? IDC has surveyed information workers since 2001 to determine how much time they spend on a variety of information tasks and how much of that time is wasted because of inadequate tools or processes. The goal of this ongoing research is to determine the return on investment (ROI) that companies will gain by investing in better applications for information access, management, and collaboration. This document reports our latest findings.

In This Update | Learn More

Regions Covered:
Worldwide
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