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Price $ 3,500.00
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This IDC study identifies IDC's Outsourcing and Offshore Services research team's top 10 predictions for the outsourcing and offshore services marketplace for 2012. It highlights the major trends and critical developments that will affect the wide spectrum of services across both IT and business process outsourcing (BPO) services. "IDC believes that while in 2012 customers will increasingly shift to using cloud services as their means of outsourcing, which will be supported by an increasing pool of suppliers that cuts across both technology and services firms, 2012 will be the year of the 'Great Awakening' by traditional outsourcers," said David Tapper, VP, Outsourcing and Offshore Services at IDC. "This awakening will involve the need for traditional outsourcers to take a long-term view of their businesses and understand what they need to do to ensure they have a sustainable business that can ultimately move from a traditional, more labor-oriented model of service delivery to a model of service delivery, referred to as cloud, which is much more highly automated and requires a new business model."
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Subscriptions Covered:
Application Development, Testing and Management Services
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BuyerPulse Deals Database: Americas Services
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BuyerPulse Deals Database: Asia/Pacific Services
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BuyerPulse Deals Database: Australia Services
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BuyerPulse Deals Database: Canadian Services
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BuyerPulse Deals Database: Central and Eastern Europe, Middle East and Africa Services
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BuyerPulse Deals Database: Europe, Middle East and Africa Services
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BuyerPulse Deals Database: Latin America Services
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BuyerPulse Deals Database: United Kingdom Services
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BuyerPulse Deals Database: United States Services
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BuyerPulse Deals Database: Worldwide BPO Services
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BuyerPulse Deals Database: Worldwide Services
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Canadian Strategic Sourcing and Cloud Services
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Finance, Accounting and Procurement BPO Services
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HR, Talent and Learning Strategies and Services
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Mobile Professional and Outsourced Application Services
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Outsourcing and the Impact of Cloud Services
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Worldwide BPO Services Market Forecaster: Vertical Markets
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Worldwide Customer Care BPO Services
Companies Covered:
Atos S.A.,
Accenture Plc,
Infosys Limited,
CERIDIAN CORPORATION,
Oracle Corporation,
SAP AG,
IBM,
Capgemini S.A.,
Tata Consultancy Services Limited,
Hewlett-Packard Company,
Wipro Limited,
Computer Sciences Corp
Regions Covered:
North America,
United States,
Worldwide
Topics Covered:
Analytic applications,
Application management,
Applications,
Business process outsourcing,
Customer relationship management applications,
Human capital management,
Human resources outsourcing services,
Infrastructure as a service,
Market intelligence,
Platform as a service,
Private cloud services,
Procurement,
Social networking,
Software,
Software as a service
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