This IDC Insight discusses Dell's Annual Analyst Conference 2012, held in Austin, Texas, on April 24 and 25. The two-day conference provided the opportunity to hear from Dell's business leaders about the many investments being made in the company from a hardware, software, and services perspective as well as from customers and partners. This Insight focuses specifically on the key messages and information shared regarding the services business, which includes Dell's large global support and deployment organization, infrastructure and cloud computing business, Applications and Business Process Outsourcing (BPO) business, and security business. These four groupings form the four major service lines of Dell Services.
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