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Document at a Glance

Oracle: Engineered System Support
Jun 2012		Doc # 235234		Insight

Printed Page Length: 3 pages

By: Rob Brothers
Program Director, Software and Hardware Support Services
Team: Directions 2012 (U.S) Participating Analysts

Price $ 500.00

Abstract

This IDC Insight looks at how Oracle is providing its customers advanced support offerings that are beginning to incorporate both hardware and software support in a single pane of glass view. IDC also looks at how Oracle is working to bring a comprehensive support strategy together for classic Sun customers, and how vendor support is still the preferred option for most enterprises.

IDC Opinion | In This Insight | Situation Overview | Future Outlook

Subscriptions Covered:

Software and Hardware Support Services

Companies Covered:

Oracle Corporation

Topics Covered:

Applications, Hardware, IT maintenance and support, Software

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