This IDC study uses the IDC MarketScape model to provide an assessment of a number of vendors participating in the mobile unified communication and collaboration market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assess vendors relative to one another and to those factors expected to be most conducive to success in a given market during the short and the long term.
"Businesses have been investing in unified communication and collaboration tools to respond faster to customer needs, boost productivity, and make quicker business decisions. At the same time, mobility has become increasing pervasive in the enterprise," said Stacy Crook, senior research analyst in IDC's Mobile Enterprise group. "The marriage of these two areas is the focus of this IDC MarketScape on mobile unified communication and collaboration platforms and a definite growth and investment area for vendors active in this space."