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Preventative Support: It's Not Only Tools and Automation
Aug 2012   Doc # 236510   Insight  

Printed Page Length: 3 pages

By: Rob Brothers
Program Director, Software and Hardware Support Services
Team: Directions 2012 (U.S) Participating Analysts

Price $ 500.00

Abstract 

This IDC Insight provides insights into the complexity that exists in datacenters today and identifies what can be done to help alleviate unwanted downtime. During conversations with datacenter managers, IDC found that it's the obvious things that are sometimes overlooked that create significant outages. Vendors should look diligently at these aspects to help enterprises identify these areas of vulnerability and solve these issues.

IDC Opinion | In This Insight | Situation Overview | Future Outlook

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