Number of Figures: 1
This IDC study provides a detailed description of IDC's worldwide communications service provider (CSP) operations market taxonomy. For 2012, the taxonomy includes individual foundation markets grouped within four market segments: operational support systems (OSSs), business support systems (BSSs), service delivery platforms (SDPs), and subscriber data management (SDM). IDC's worldwide CSP operations market taxonomy is the basis for IDC's CSP operations research studies and forecasters worldwide.
"IT and network investments by CSPs in OSSs, BSSs, SDPs, SDM, analytics/Big Data, cloud, and M2M are being driven by the dynamic market needs of increasingly savvy customers seeking greater value from service providers that offer new capabilities that complement core communications offerings," said Deb Osswald, research vice president, Communications Service Provider Operations.
Analytic applications, Applications, Broadband, Customer relationship management applications, Databases, Enterprise network infrastructure, Hardware, Human capital management, IT maintenance and support, Mobility, Networking services, Networks, Operating systems and subsystems, Sales operations, Software, Structured data management software, Telecommunications infrastructure, Wireless LAN infrastructure, Wireless and mobile infrastructure