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This IDC Vendor Profile highlights Bytes Document Solutions U.K. (BDS U.K.), a document services provider and Xerox channel partner that provides managed print services (MPS) and business document automation services to the midsize corporate market in Western Europe.
BDS U.K. was named Xerox Partner of the Year and Production Partner of the Year in February 2012. The company has reported annual revenue growth of over 15% during the past two years. It estimates its MPS win rate at about 70–80% and has retained 100% of its MPS customers over the past two years.
This document describes the BDS U.K. offering and go-to-market strategy and illustrates key success factors. These success factors will have relevance to printing equipment manufacturers, both in support of their own print services programs and in terms of their better understanding how to ensure the success of their channel partners.
BuyerPulse Analysis: Managed Print and Document Services , European Channels Outlook , European Print and Document Managed Services and Solutions