This IDC study contains IDC's worldwide IP PBX and desktop hardware IP phone forecast for 2013–2017. It provides a forecast for the IP PBX market (pure and hybrid) by IP PBX line shipments and desktop IP phones shipped. IDC estimates for manufacturers' revenue are also included.
"Low single-digit IP PBX revenue growth is predicted by IDC for 2013–2017, with an expected compound annual growth rate of 2.7% for the forecast period, fueled by required transitions from old to new IP-based voice technology and interest in UC&C," states Rich Costello, IDC senior research analyst, Unified Communications. "But product and revenue challenges will continue for IP telephony and UC&C vendors as the IP PBX and UC&C solutions continue to evolve from a hardware-based model to a software-based model."