This IDC study represents a vendor assessment of the 2013 telco ICT services market using the IDC MarketScape model. This assessment covers 11 key telecom service providers (SPs) on a worldwide basis. The assessment is based on current and future capabilities with a view of presenting the most comprehensive view of enterprise requirements.
"Global telecom service providers have made significant progress in meeting the worldwide WAN requirements of MNCs in various regions. While no one provider can meet all the needs of global MNCs, the providers in the leadership quadrant do an adequate job of providing high-quality and cost-effective service in major metro markets. Together with the smaller and regional services providers in the major category, enterprises will be able to meet their needs for current and emerging services." — Courtney Monroe, group vice president, Worldwide Telecommunications
Orange S.A., Verizon Communications, Inc., Tata Group, Vodafone Group Plc, Nippon Telegraph and Telephone Corporation, Telefonica S.A., Level 3 Communications, AT&T Inc., BT Group plc, Deutsche Telekom AG, Telstra Corporation Limited
Application delivery, Application development services, Customer relationship management applications, Enterprise IP telephony, Hosting infrastructure services, IT consulting services, IT planning and design, Identity and access management, Infrastructure as a service, Internet of things, Mobility, Networking services, Networking services, Networking virtualization, Product mobility outsourcing, Routers, Software as a service, Systems integration services, Unified communications and collaboration, Videoconferencing equipment, Virtual private network products, VoIP, Wireless and mobile infrastructure