This IDC study explores a planning methodology employed by a large energy corporation that integrates business and IT considerations in a single methodology. The study offers a set of guidelines for CIOs and their business partners for establishing a single resource for focusing leadership on the key considerations that drive 3rd Platform initiatives. By creating a high-level summary document, enterprise leaders can quickly evaluate whether governance has been assigned appropriately and if there is a reasonable assumption of value returned to the business for the cost and resource use of a particular initiative. Over time, it also becomes possible to correlate one project to another, to learn from mistakes, and to begin to develop a higher level of enterprise "maturity" in executing complex business and IT endeavors. This study focuses on a few key questions that are integral to effectively integrating business and IT planning for the 3rd Platform:
- What are the key areas of concern for leaders in developing complex planning scenarios?
- How can leadership recognize the key governance and resource requirements in projects that span business, IT, and external service providers?
- How can planning shape a dashboard style of review to help leadership gauge an ongoing project's likelihood of success or failure?
"The 3rd Platform is very much a business innovation frontier. It enables all kinds of new configurations involving customer engagement, data analytics, and social communication. To achieve maximum value, however, IDC believes that it will be incumbent on CIOs to engage the business as early as possible in the planning process." says Fred Magee, adjunct research advisor for IDC's Research Network. "A structured approach to integrated business and IT planning, such as the one presented in this document, is not a guarantee of successful implementation. It is, however, a tool that can be used to focus leadership on the most critical issues, to coordinate thinking about the use and scheduling of resources, to identify gaps in skills and training, and to rationalize budget estimates with some expectation of returned value to the business."
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