This IDC study uses the IDC MarketScape model to provide an assessment of a number of vendors participating in the enterprise social networks market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assess vendors relative to one another and to those factors expected to be most conducive to success in a given market during the short and long term.
"As social workflow becomes embedded in the way we work and the way we get things done, enterprise social networks have changed significantly," says Vanessa Thompson, research director, IDC's Enterprise Social Networks and Collaborative Technologies. "Connecting people, data, and information is critical to find experts and make business decisions, but those connections also require context from interactions in a reasonable time period to support a more streamlined escalation or decision-making process.
Africa ICT Market Opportunity and Digital Transformation Strategies , Africa IT Services , Communities and Collaboration
Oracle Corporation, SAP AG, Zimbra, Inc., Salesforce.com, Inc., TIBCO Software Inc., Sitrion, VMware, Inc., Infor Global Solutions, Inc., IBM, 1C Company, Peoplefluent, Inc., Jive Software, Inc., Microsoft Corporation
Analytic applications, App stores, Application development software, Content management, Customer relationship management applications, Enterprise mobility, Enterprise social software, Human resources outsourcing services, Hybrid clouds, Social networking, Software as a service, iOS, iPad