This IDC study provides a sizing of the SaaS enterprise applications market in 2013 along with a 2014–2018 forecast. Historical and revenue forecast data, comparing SaaS and on-premise, is shown for the total worldwide market by secondary market (i.e., customer relationship management, engineering, enterprise resource management, operations and manufacturing, and supply chain management). Worldwide revenue for the SaaS enterprise applications market was $22.6 billion in 2013. The worldwide SaaS enterprise applications market is currently forecast to increase to a total of $50.8 billion by 2018, representing a compound annual growth rate (CAGR) of 17.6% for the five-year forecast period.
"Demand for SaaS enterprise applications is accelerating and exceeding the demand for on-premise applications by five times (during the five-year forecast period through 2018, SaaS revenue is forecast to grow at 17.6% CAGR, while on-premise revenue growth is only forecast at 3.1%). Generally, wherever new enterprise application software is required, the expectation is that SaaS applications are preferred, particularly for customer relationship management and enterprise resource management applications. However, most of the enterprise software currently in use today and in the near future remains on-premise, particularly in the areas of supply chain, manufacturing, and engineering," says Christine Dover, research director, Enterprise Applications and Digital Commerce.
Customer Experience: Customer Service and Contact Center Solutions , Enterprise Applications and Digital Commerce , IDC Manufacturing Insights: Global Supply Chain Execution Strategies , IDC Manufacturing Insights: Global Supply Chain Planning Strategies , IDC Manufacturing Insights: IT Priorities and Strategies , IDC Manufacturing Insights: Operations Technology Strategies , IDC Manufacturing Insights: Product Innovation Strategies , IDC Manufacturing Insights: Supply Chain Strategies , SaaS and Cloud Software
Customer relationship management applications, Engineering applications, Enterprise asset management, Financial resource management, Human capital management, Operations and manufacturing applications, Order management, Procurement, Project and portfolio management, Software as a service, Supply chain management applications