IDC - Document at a Glance - AP3053204X

IDC skip navigation »

IDC Home
- Technology Focus:
  - Cloud
  - Mobility
  - Big Data
  - Social, Unified Communication & Collaboration
- International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy.
IDC Insights
- Industry Focus:
  - Energy
  - Financial
  - Government
  - Health
  - Manufacturing
  - Retail
- IDC Insights lines of business assist businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research and analysis is focused on mitigating technology risks and maximizing the effectiveness of IT investments.
Energy
- Areas of expertise:
  - Smart Grid
  - Clean Energy
  - Smart Oil & Gas
- IDC Energy Insights assists energy businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the utility and oil & gas industries.
Financial
- Areas of expertise:
  - Mobile Banking and Payment
  - Enterprise Risk Management
  - Cash Management & Liquidity
  - Buy Side Operations
- IDC Financial Insights assists financial services business and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the banking, insurance, and securities and investments industries.
Government
- Areas of expertise:
  - Infrastructure Consolidation
  - Open Government
- IDC Government Insights assists Government and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the Federal/Central and local/provincial Governments.
Health
- Areas of expertise:
  - EMR and EHR for Providers
  - Connected Health
  - Healthcare Industry Reform
  - Life Sciences Value Chain
- IDC Health Insights assists health businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the payer, provider and life sciences industries.
Manufacturing
- Areas of expertise:
  - Supply Chain Modernization
  - Next Generation Product Lifecycle Management
  - Operational Technology
- IDC Manufacturing Insights assists manufacturing businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues associated with design, development and distribution of goods across markets.
Retail
- Areas of expertise:
  - Retail PLM and Sourcing Optimization
  - Customer Experience (Retail Omnichannel)
  - Merchandising Strategies
- IDC Retail Insights assists retail businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the retail industry.

Shopping Cart | Need Help?

Document at a Glance

Buyer Conversations: Customer Centricity, User Experience, and Reliability Are Key for Videoconferencing Solutions
Jul 2012		Doc # AP3053204X		Buyer Case Study

Printed Page Length: 7 pages

By: Ryan Tay
Research Manager, Communications, IDC Asia/Pacific
Team: Asia/Pacific Communications Team

Price $ 3,500.00

Abstract

This IDC Buyer Case Study reviews the recent conversation IDC had with Mydin in relation to its experiences with its VCS vendor, Vidyo. This study highlights some of the key issues that companies should consider when identifying VCS vendors, as well as the lessons learned from engaging their vendors.

IDC Opinion | In This Buyer Case Study | Situation Overview | Essential Guidance | Learn More

Subscriptions Covered:

Asia/Pacific Collaboration and Social Business , Asia/Pacific Emerging Technologies , Asia/Pacific NGN Telecommunications Services

Companies Covered:

Vidyo, Inc., Mydin Mohammed Holdings

Regions Covered:

Topics Covered:

Collaborative applications, Mobility, Unified communications and collaboration, Videoconferencing equipment

Related Links

Document at a Glance

Table of Contents

Download Document

Save To Bookcase

Full Document

Find documents that reference this document