This IDC study is designed for IT leaders, business leaders, functional leaders, and their respective teams responsible for the creation and delivery of business capabilities. "This IDC MaturityScape Benchmark provides objective data to help organisations uncover gaps in their DX maturity," says Sparshy Saxena, senior market analyst, IDC Energy Insights.
This study presents the utility results of IDC's 2016 Digital Transformation MaturityScape Benchmark Survey and enables utility companies to assess their DX maturity level against industry benchmarks. The study should be viewed as a supplement to IDC MaturityScape: Digital Transformation in Utilities 1.0 (IDC #AP41102916, November 2016), which describes IDC's DX maturity framework and identifies the stages, dimensions, outcomes, and actions required for companies to deliver impact and business outcomes. Together, they provide a comprehensive overview of IDC's DX maturity model and guide utility companies in answering the following questions:
- How will DX affect the way we do business?
- What is the role of DX in supporting business change?
- Where are we on a maturity scale for DX competencies in terms of what the business needs?
- Where are our competitors?
- What's the path to improve and achieve the level of maturity that the business needs?
"This IDC MaturityScape Benchmark helps identify and clarify the specific challenges that CXO-level executives need to focus on to lead their businesses through the minefield of confusing rhetoric surrounding the topic of digital transformation," says Emilie Ditton, research director, IDC Energy Insights.