This IDC study is the seventh yearly assessment of next-generation telecom operators in Asia/Pacific. The primary focus of this study is to assess SPs' capabilities to meet the telecommunication and ICT needs of various customer segments and it leverages the IDC MarketScape framework to evaluate 11 leading regional and global telecommunications SPs in Asia/Pacific. The evaluation framework consists of a large variety of parameters such as comprehensiveness of service offerings, datacenter and cloud capabilities, go-to-market strategy, growth strategy, partner ecosystem, and innovation strategy. SPs are evaluated based on their current capabilities and the strategies they set in the next three to five years for the enterprise segment in Asia/Pacific.
"The telco landscape is being reshaped by enterprise transformation to digital platforms. The impact of key 3rd Platform technologies and accelerators, and the enterprise desire to leverage those technologies to differentiate themselves in a crowded marketplace, is clearly visible. In the short term, SD-WAN and enterprise cloud connect will be important, followed by 5G, software-defined networks, and virtual network services (VNS), with a distinct focus on customer experience throughout. Most of the SPs today have responded to these enterprise requirements by expanding into adjacent areas and providing not just the technology, but the business expertise along with it. However, they differentiate themselves based on their focus and key strategic capabilities. It's an interesting era for the telecom sector," according to Nikhil Batra, senior research manager, IDC AP Telecom.
Orange S.A., Verizon Communications, Inc., BERJAYA CORPORATION BERHAD, Tata Group, Vodafone Group Plc, Nippon Telegraph and Telephone Corporation, AT&T Inc., BT Group plc, TrustWave Holdings, Inc., Deutsche Telekom AG, Telstra Corporation Limited, GCX LIMITED