The Indian banking, financial services, and insurance (BFSI) sector is currently undergoing transformation and witnessing increasing demands from customers for enriching experiences. BFSI companies are leveraging next-generation technology, digitization, and so forth to meet heightened customer expectations. This IDC Presentation covers in detail what digital transformation (DX) and the market size of digital in India are as well as a financial sector overview, customer risk analysis, preferred channel for transactions, and crisis-specific focus areas that banks are looking to address. This also details the business priorities driving digital investments in the BFSI space (along with examples) and digital opportunity by subindustry (banking, insurance, and financial services) and technology (hardware, software, and services). A comparison of IT spending versus digital spending and a few digital case studies are also covered as part of the presentation.
Wipro Limited, Brocade Communications Systems, HDFC Bank Limited, Punjab National Bank, ICICI Group, Transunion CIBIL Limited., State Bank of India, Dell Inc., Hitachi, Ltd., DEWAN HOUSING FINANCE CORPORATION LIMITED, Symantec Corporation, APOLLO MUNICH HEALTH INSURANCE COMPANY LIMITED, VMware, Inc., KOTAK MAHINDRA BANK LIMITED, IBM, Tata Group, DCB BANK LIMITED, Cisco Systems, Inc., Vyom Labs Pvt. Ltd., ALCHEMY SYSTEMS L P, Standard Chartered PLC, CtrlS Datacenters Ltd.
Analytic applications, Collaborative applications, Customer relationship management applications, Enterprise mobility, Governance, risk and compliance infrastructure, IT consulting services, Internet of things, Marketing automation, Networking and connectivity devices, Networking virtualization, Operations and manufacturing applications, Security management, Server virtualization, Supply chain management applications, Wearables, eCommerce