This IDC Market Analysis Perspective provides a perspective on hardware support and deployment services, specifically in the context of datacenter support. The presentation details how advances in software and services that drive forward "intelligent support" through cognitive enablement, automation, and increased software-defined control will be key differentiators for buyers of datacenter solutions. The report concludes with specific advice to technology providers on how they can leverage the market changes and shifts in customer requirements to establish a competitive differentiation.
Asia/Pacific Next-Gen Infrastructure Services , Asia/Pacific Services Opportunities
Wipro Limited, Oracle Corporation, Digital China Holdings Limited, Hewlett Packard Enterprise, Dell Inc., Hitachi, Ltd., LG Corp., IBM, Huawei Technologies Co., Ltd., Cisco Systems, Inc., Nippon Telegraph and Telephone Corporation, Lenovo Group Limited., Fujitsu Limited, EMC Corporation