This IDC study focuses on the banking, financial services and insurance in Australia, providing a map of where short- and longer-term opportunities can be found, and highlighting purchasing patterns for products and services by market. This study is part of a series of reports focusing on specific vertical markets in Australia. Provided are actual IDC market sizing and IT market shares for 2010, along with forecasts for 2011–2015, including compound annual growth rates.
"Customer-centric strategies — single customer view, mobile and Internet channel strategies, deployment of apps, and increasingly more effective management and utilisation of data stores — continue to be the focus of business and IT strategy, "says Emilie Ditton, research manager, Vertical Markets, IDC Australia. "Across the sector, new forces of technology, such as cloud, workspace strategies, virtualisation, mobility, and social business, are driving activities to achieve cost savings and productivity improvements."
Computer Sciences Corporation, Dell Inc., Telstra Corporation Limited, Commonwealth Bank of Australia, SAP AG, National Australia Bank Limited, Hewlett-Packard Company, Westpac Banking Corporation, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED, Accenture Plc, EMC Corporation, Suncorp Group New Zealand Limited, Oracle Corporation, IBM, ING Groep N.V., Cisco Systems, Inc., Microsoft Corporation
Application development and deployment, Applications, Big Data analytics and discovery, Cloud Computing, Databases, Enterprise IP telephony, Enterprise mobility, IT Operations and Implementation, IT consulting services, IT education and training, IT maintenance and support, Networking virtualization, Outsourcing engagement services, Servers, Social networking, Storage, System infrastructure software, Systems integration services, Telecommunications, Unified communications and collaboration, Videoconferencing equipment, VoIP