This IDC Energy Insights MarketScape study provides a quantitative and qualitative assessment of the characteristics that determine a vendor's current and future success in the mobile field force management (MFFM) market. It measures the vendor's ability to become a leader or to maintain a leadership position in the market, and, more importantly, helps buyers of MFFM applications evaluate which vendors in this space could be a close fit to their needs.
"Mobile technologies enable innovation in the area of field worker operations, positively impacting efficiency, safety, worker empowerment, and ultimately supporting the company's business goals of operational excellence as well as the reduction of opex and environmental impact," said Roberta Bigliani, associate vice president, head of Europe, Middle East, and Africa, IDC Energy Insights. "Utilities planning to invest in a mobile field force management application should consider this report to get a first independent assessment of software providers. Nevertheless company-specific business needs, or local market context needs, should be taken into account. Utilities' individual decisions must be taken in the context of their specific organizational and process maturity, and in consideration of the IT enterprise architecture and application strategy."
IDC Energy Insights: Europe, Middle East and Africa Smart Energy Strategies , IDC Energy Insights: European Utility IT and Operational Technologies Strategies , IDC Energy Insights: Worldwide Smart Utilities Operations Strategies , IDC Energy Insights: Worldwide Utilities Smart Customer Operations
Android, Big Data analytics and discovery, Customer relationship management applications, Enterprise asset management, Enterprise resource management applications, Product mobility outsourcing, Software as a service, Windows mobile, iOS