This IDC Energy Insights study provides an analysis of the results of the annual IDC Energy Insights Survey covering France, Germany, Italy, Spain, and the U.K. Analysis is focused on the utilities industry and on 119 interviews carried out between August and September 2013. The purpose of this report is to understand investment plans in IT solutions (both enterprise management and line-of-business solutions) and new technologies. This is the third report of four covering the survey carried out on utilities. The first report describes survey methodology, while the second analyzes ICT budget spending distribution and patterns in evolution, channel selection, and satisfaction with primary IT suppliers among utility enterprises in Western Europe. IDC Energy Insights will publish a fourth report, which will specifically extrapolate and address data regarding utility retailers. The report will be focused on IT investment priorities, budget allocation, IT solutions, and technology priorities.
"Utilities have never been more demanding of their solution investments, expecting cost reductions, enhanced efficiencies, and compliance with futureproof solutions," said Gaia Gallotti, research manager, IDC Energy Insights. "In the next 12 months, utilities expect heightened priority for their line-of-business solution investments, especially network automation and control, customer care, and plant maintenance."
Analytic applications, Big Data analytics and discovery, Customer relationship management applications, Customer relationship management applications, Endpoint security, Engineering applications, Enterprise asset management, Enterprise mobility, Enterprise resource management applications, Federated single sign-on, IT planning and design, Identity and access management, Information protection and control, Media tablets, Messaging security, Network security, Network-attached storage, Networking and connectivity devices, Private cloud services, Project and portfolio management, Secure content and threat management, Smartphone, Storage area network, Supply chain management applications, Unified communications and collaboration, Web security