This IDC Energy Insights report provides our Top 10 predictions for the worldwide utility industry in 2014. The predictions are based on a wide range of research including surveys of IT decision makers, in-depth interviews with industry executives, vendor briefings, and data from our Worldwide Utility Industry IT Spending Guide. The report is designed to be useful for utility IT and business decision makers, technology vendors, and other market participants that want to focus their activities on the most important IT priorities and developments in the utility industry.
"Despite regional nuances, the globally utilities industry is in the middle of a major paradigm shift. Flexibility and innovation are the "new normal" for utilities," said Roberta Bigliani, associate vice president, head of EMEA, IDC Energy Insights. "Digital technologies and distributed generation are the cornerstone of the transformation across the entire value chain. Utilities will invest in analytics, mobility, cloud, social media, and cybersecurity, and CIOs will adopt alternative sourcing models to enable business agility and reduce IT investments. Different IT skill sets will be needed. Leadership and governance of OT and IT integration will be crucial to avoid undermining innovation."
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Analytic applications, App stores, Big Data analytics and discovery, Customer relationship management applications, Global IT and economic markets, Governance, risk and compliance infrastructure, IT operations and implementation, Information protection and control, Relational database management systems, Social networking