Number of Figures: 2
This IDC study provides IDC's predictions for the enterprise communications and collaboration market in Europe, the Middle East, and Africa (EMEA), which includes fixed data, traditional fixed voice, IP voice, unified communications and collaboration, and related technologies such as contact center, IP telephony, videoconferencing, and telepresence equipment. They present the collective views of IDC analysts on key trends and developments impacting this space in the coming year, and the implications they have for end users and providers.
"Organizations will be looking for enterprise communications and collaboration providers that can help them connect all the dots," said Jan Hein Bakkers, senior research manager, IDC European Telecommunications and Networking team. "Connectivity, communication, and collaboration between sites, datacenters, cloud providers, employees, customers, and partners will be critical enablers of successful digital transformation strategies."