This IDC Financial Insights report provides an IDC MarketScape assessment of North American mobile banking software solutions in terms of how the major vendors compare with each other and the criteria most important for financial institutions to consider when making a mobile banking investment decision. This IDC MarketScape provides valuable guidance when examining existing mobile banking solutions and/or planning for future investment opportunities. This study includes 10 solutions that all have a presence in North America, and while it was beyond the scope of this study, some also provide international solutions.
Marc DeCastro, research director, Customer-Centric Bank Strategies, IDC Financial Insights, states, "We have reached a point now where banks and credit unions are looking for their next iteration of mobile banking, and the solutions in this report would be an excellent starting point for due diligence." DeCastro continues, "When making a decision around a financial institution's next mobile banking move, the process of identifying both the capabilities and the strategies that are important to that institution need to be part of the vendor selection process. Weighing these should be tailored to that institution's strategy — whether the institution is a leader or a fast follower or takes a more defensive approach to mobile banking."