This IDC Government Insights report identifies IDC Government Insights' Smart City Maturity Model, which identifies the stages, key measures, results, and actions that are required for cities to effectively move through the stages and progress toward the long-term goal of becoming a Smart City.
"Cities are facing a perfect storm of economic, environmental, and demographic challenges today in which rising urban populations are exacerbating existing urban problems and straining resources in the context of uncertain economic times. Citizens' high expectations for services delivery and the need for sustained tourism and business development are pressing cities to consider the opportunities afforded by emerging technologies. Navigating transformative change, such as that required by Smart Cities, is a long-term and complex process. IDC Government Insights' Smart City Maturity Model is a framework of stages, critical measures, outcomes, and actions required for organizations to effectively advance from Ad Hoc to Optimized along the successive stages of competency toward data- and event-driven decision making." — Ruthbea Yesner Clarke, research director, Smart Cities Strategies