This IDC Health Insights report presents IDC's Mobility Maturity Model, which provides a framework of stages (ad hoc, opportunistic, repeatable, managed, and optimized), critical measures (intent, technology, people, and processes), outcomes, and actions required for organizations to effectively advance along the successive stages of mobility competency toward a culture of mobile engagement. With the opportunity to unlock the value of mobility comes the need to navigate technology alternatives, reengineer business processes, and ensure the availability of appropriately skilled staff and effective mobile platform and mobile app deployment and management.
"The consumerization of technology has accelerated consumers' and clinicians' demand for mobile access to health information and their desire to interact with healthcare organizations using mobile devices," states Lynne A. Dunbrack, program director, IDC Health Insights. "However, before healthcare organizations rush headlong into deploying mobile technology, they should assess their mobility competency, define short- and long-term goals, plan for improvements, and prioritize technology and staffing investment decisions. Our maturity model provides a framework to help healthcare organizations pursue their mobile strategies and achieve their strategic goals."
App stores, Application management, Big Data analytics and discovery, Collaborative applications, Enterprise mobility, IT operations and implementation, Market intelligence, Project and portfolio management