IDC's Asia/Pacific Global Sourcing and Delivery service provides an independent outlook of the global delivery market, specifically examining the impact of near shore and offshore delivery of IT and business services on the overall services marketplace. It leverages the IDC Global Delivery Index (GDI), which is a tool that compares 35 Asia/Pacific cities in terms of their attractiveness as locations for the delivery of IT and business services, using more than 30 different criteria. Service providers will be able to use this program to validate their global delivery strategies in the marketplace, whilst end users will use the index to help build their business case for utilizing offshore resources. As the GDI is revisited and refreshed every six months to include the latest data, it will continue to evolve and enterprises can then use it as a key industry barometer.

This service compares more than 35 Asia/Pacific cities, such as Adelaide, Bangalore, Hanoi and Kuala Lumpur and many more, using more than 30 criteria such as:

• Cost of labor
• Cost of rent
• Language skills
• Turnover rate

Throughout the year, this service will address the following topics:

• IDC's insight into the market dynamics that affect global delivery, IT outsourcing, and BPO services
• Evaluation of top 10 and second-tier cities in terms of capabilities and potential to become outsourcing hubs
• Overview of vendor and end-user activities in the cities, as well as market changes that could impact global delivery strategies
• The key factors that drive end-user decisions when it comes to deciding on outsourcing destinations

Our research addresses the following issues that are critical to your success:

1. How do you rationally and objectively compare different cities in Asia/Pacific (excluding Japan) for global delivery?
2. Is India the only destination of choice for offshoring activities?
3. What factors or criteria are important in selecting an offshoring, nearshoring and onshoring destination?
4. How will the current leading cities change in the future in terms of potential and capabilities?
5. How to objectively compare and quantify risks between different locations and what is the basis for comparison?

IDC's Asia/Pacific Global Sourcing and Delivery examines how global service providers are positioning themselves to compete in the global delivery market. This service reviews strategies, market positioning, and future direction of several providers, including:

Accenture, CSC, EDS, HCL, HP, IBM, TCS, Wipro and many other regional and multi-national service providers.

Throughout the year, this service will offer insight into the latest trends impacting the market. Potential studies include:

These six-monthly reports provide the current and projected rankings of the 35 Asia/Pacific cities, including commentaries on the key market dynamics around global delivery.

IDC conducts 1-hour presentations/workshops that are tailored according to your organization's specific requirements.

These are snapshots dealing with topics such as the current factors driving global delivery strategies, developments in key cities, and activities amongst the service providers.

Subscribers have the opportunity to interact with IDC's expert analysts to clarify, discuss, and obtain further insight into topics covered under the Asia/Pacific GDI program.

Note: Deliverables are subject to change with the evolution of the program.

IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Special client discount pricing on purchases of research from other services
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC account manager.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.