With increasing ICT management complexity and new communication environments, telcos and service providers are extending their service provisioning boundaries into value-added services such as datacenter and managed services. Twice a year, the Latin America ICT Business Services database provides detailed market sizing and five-year forecast data, including market values as well as company size and vertical segmentation on the following business ICT markets:
Business fixed voice services: TDM and IP
Business fixed data services: IP, frame relay, ATM, clear channel, and others
Business Internet services: Dedicated Internet access, DSL, cable, FTTH, fixed wireless, and others
Mobile voice services
Mobile data services: SMS, MMS, mobile broadband access, and data packages
Datacenter services: Colocation, Web hosting, managed application performance services, hosted application management services, and disaster recovery services
Managed services: Managed connectivity, managed security services, network services, managed storage services, and managed server services
Markets Covered
This product covers the following segments of the Latin America IT business services market:
Annual data with historical information
Five-year annual forecast by technology, company size, and vertical markets
Coverage: Business fixed voice, business fixed data, business Internet, business mobile voice, business mobile data, datacenter, and managed services
Subjects Analyzed
ICT services spending in U.S. dollars
Unit metrics: Subscribers/connections, traffic/minutes
Segment breakdown: Company size, vertical markets
Coverage: Business fixed voice, business fixed data, business Internet, business mobile voice, business mobile data, datacenter, and managed services
Key Questions Answered
How will voice communications evolve in the business community?
How will IP migration evolve in Latin America?
What will be the impact of mobile data within business mobile services?
What datacenter services will represent the higher growth opportunity?
What is the potential market for managed services and outsourcing in Latin America?
Latin America ICT Business Services Breakdown by Business Size
Note: Data is for illustrative purposes only.
Competitive Analysis
IDC's Latin America ICT Business Services database examines how service providers are positioning themselves to compete in the telecom and IT services market. This product reviews strategies, market positioning, and future direction of several providers in the ICT services market, including Axtel, CANTV, Entel, Global Crossing, Oi, Telecom Argentina, Telefónica, Telmex, and Une, among others.
Timely Delivery and Support
Throughout the year, this product will offer insight into the latest trends impacting the market.
Excel analysis tool
June: Latin America ICT Business Services database
November: Latin America ICT Business Services database for 1H