IDC's Cloud Services: Global Overview is a unique research service that provides a "rolled up" view of the entire opportunity for IT cloud service provision. This program presents IDC's freshest thinking on the "complete" cloud services opportunity with segmentation by region, technology segment, and vertical industry. It provides a wide-angle complement to other IDC research programs that each provide drilldown views of the impact of cloud in other areas such as software (SaaS), infrastructure, and networks. This program also analyzes how quickly cloud services will be adopted, and by which customer segments, how cloud will impact vendor business models and service offerings, and the customer benefits and challenges surrounding cloud services.

• IT cloud services market
• Cloud user spending intentions
• Cloud services adoption
• New business models being adopted to implement cloud services including licensing models, pricing models, delivery models, budgeting implications for users, and governance

• Public IT Cloud Services Forecast — Worldwide and Regional
• Deployment Models and Revenue Opportunity for Vendors Selling Private Offerings
• Hosted Private Cloud Infrastructure Forecast: Worldwide and Regional
• Cloud Services Definitions and Taxonomy
• Cloud User Survey Findings and Analysis
• Vendor Strategy Briefs Driven by Events and Announcements
• Roll-Up Market Sizing for Selling IT Products for the Cloud — The "Arms Dealer" Opportunity

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.

1. What are the emerging customer deployment models including private, virtual private, "hybrid," and public?
2. What are leading vendors providing in terms of cloud services, and how are vendor communities converging?
3. How quickly will cloud services be adopted and by which customer segments?
4. What is the overarching IT cloud services opportunity?
5. How will cloud impact vendor business models and service offerings?
6. What are the customer benefits and challenges surrounding cloud services?
7. What new models are emerging for licensing/access to functionality?

This service reviews strategies, market positioning, and future direction of several providers in the IT cloud services market, including:

Accenture, Adobe, Akamai, Amazon.com, Appirio, AT&T, Autonomy, BMC, BT, CA Technologies, Century Link, Cisco/WebEx, Citrix, Cloudera, Compuware, Concur, CSC, Dell, EDS, Elastra, EMC, Enki Consulting, FlexiScale, Fujitsu, GoGrid, Google, HP, Hitachi/HDS, Hyperic, IBM, Intuit, Joyent, Juniper Networks, Kenexa, Keynote Systems, Meeza, Microsoft, NetApp, NetSuite, NewRelic, Nirvanix, Novell, OpSource, Oracle, Parallels, Platform Computing, Rackspace, RightScale, salesforce.com, SAP, Service-Now.com, Skytap, SOASTA, SuccessFactors, Sun, Sybase, Symantec, TIBCO, T-Systems, Ufida, Unisys, Verizon, VMware, Workday, Zetta, and Zoho.

For IT suppliers or IT buyers doing business planning and budgeting, sales and marketing, or performance measurement, we have the custom offerings to optimize your success at every stage of your business. Our data- and content-driven approach helps you make better decisions, drive more effective marketing programs, and effectively measure your success - resulting in a greater return on your investment.

Whether you are a technology buyer or provider, IDC Insights' research translates today's global end-user requirements and trends into business opportunities for your organization. With dedicated businesses targeting energy, financial services, government, healthcare, manufacturing, and retail, IDC provides unmatched integration of global technology and vertical industry expertise to deliver industry-specific customer intelligence that gives clients a powerful business advantage.

Connect and engage with a global network of business and IT professionals in the first-of-its-kind end-user community at http://idc-insights-community.com.