IDC's Nordic IT Services Opportunities research analyzes the IT services sector, the largest market segment in the Nordic IT market. With services accounting for more than half the market, few vendors can afford to stay out of it. Strong market trends such as outsourcing and offshoring have led to huge changes over the past few years and these are set to continue to reshape the market. The impact of cloud computing will change the rules and market logic all over again in the next few years.

• Nordic IT services markets by foundation market: project services, outsourcing services, customer support services
• Small and medium business adoption of IT services
• Vertical market adoption of IT services: end-user buying behavior and vendor selection criteria
• Deals won
• Impact of offshoring and cloud services

• Country-based IT services market analysis and forecasts (IT services, project services, outsourcing services)
• Country-based competitive analysis with vendor shares (IT services, project services, outsourcing services)
• End-user buying behavior and vendor selection survey
• IT services market by small and medium business size classes
• IT services market by vertical market
• IT services buyer pulse; deal tables
• Quarterly forecast updates of IT services market
• Half-year update of IT services market

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.

1. What is the market size of the Nordic IT services markets (by country) for project services, outsourcing services, customer support services?
2. How will the market evolve over the coming five years?
3. What is the uptake by vertical industry?
4. How does the SMB market differ from the rest of the market regarding IT services adoption?
5. What are end users' most important buying criteria?
6. Which deals are up for renewal?
7. Who is winning in the market and why?
8. How are pure-play offshore vendors doing in my market?
9. What cloud offerings are my competitors successful with in my market?

IDC's Nordic IT Services Opportunities research reviews strategies, market positioning, and future direction of several providers in the Nordic IT services market, including:

Accenture, IBM, Evry, Tieto, KMD, NNIT, Digia, Capgemini, Logica, Basefarm, Qbranch, Telecomputing, CSC, KnowIT, Connecta, Acando, BEC, TCS, HCL and Atea.

For IT suppliers or IT buyers doing business planning and budgeting, sales and marketing, or performance measurement, we have the custom offerings to optimize your success at every stage of your business. Our data- and content-driven approach helps you make better decisions, drive more effective marketing programs, and effectively measure your success - resulting in a greater return on your investment.

Whether you are a technology buyer or provider, IDC Insights' research translates today's global end-user requirements and trends into business opportunities for your organization. With dedicated businesses targeting energy, financial services, government, healthcare, manufacturing, and retail, IDC provides unmatched integration of global technology and vertical industry expertise to deliver industry-specific customer intelligence that gives clients a powerful business advantage.

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