IDC's Nordic Enterprise Communications research service provides clients with actionable research and opinion on developments in this market. IDC covers this market from three angles: unified communications and collaboration (UC&C), enterprise mobility, and network life-cycle services (consulting and integration, managed services, and maintenance). IDC also has country-specific quarterly data on the Nordics telecoms market and will make this available as an add-on to this program.. This service will focus on the Nordic region and provide in-depth information on Sweden, Denmark, Norway, and Finland. The breadth of coverage and size of the markets examined in this service make it indispensable for any product vendor, service provider, or IT services firm active in the Nordics.

• The overall Nordic market for unified communications
• The Nordic market for network life-cycle services, such as consulting and integration, managed services, and support
• Connectivity services such as fixed and IP voice, broadband and mobile voice
• The Nordic enterprise mobility market
• The Nordic market for hosted and managed unified communications and collaboration
• Customer care, including inbound and outbound multimedia and social networking

• Nordic Enterprise Telecoms Services Spending Forecast and Analysis 2012–2017
• Nordic Unified Communications Forecast and Analysis 2012–2017
• Nordic Network Consulting and Integration Services Forecast and Analysis 2012–2017
• Nordic Enterprise Voice Connections Forecast and Analysis 2012–2017

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.

1. How are Nordic enterprises embracing unified communications and network life cycle services?
2. What is the actual and forecast spending by enterprises on connectivity in Nordic countries?
3. How can vendors and service providers gain from increased adoption of advanced mobility solutions by Nordic enterprises?
4. Who are the leading providers of communications solutions to enterprises in the Nordics and what strategies do they have?
5. What are the key drivers shaping the enterprise communications market in the Nordics?

This service reviews strategies, market positioning, and future direction of several providers in the Nordic Enterprise Communications market, including:

Aastra, Accenture, Alcatel-Lucent, AT&T, Atea, Avaya, Capgemini, Cisco, CSC, Elisa, Ericsson, Fujitsu, HP, IBM, Intelecom, Interactive Intelligence, Logica, Microsoft, Netdesign, Nokia, Siemens, Trio, TDC, Tele2, TeliaSonera, Verizon, Visionsutveckling and others.

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