IDC Manufacturing Insights Predictions 2013: Smart Services and Aftermarket Strategies
2:00 p.m. to 3:00 p.m., U.S. Eastern time; 19:00-20:00 GMT
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This IDC Manufacturing Insights Top 10 Predictions web conference focuses on the challenges facing executives who are under pressure to improve services revenues and asset availability, and the role information and communication technology play in addressing them. Drawing from the latest research and ongoing interaction with manufacturing and service executives regarding IT investment strategies, this web conference discusses global trends in service and maintenance across various industry sectors, and how best-in-class service organizations are planning to meet these challenges. The web conference will highlight key investment areas for manufacturers in 2013 and beyond, including, effective service information, global warranty and service lifecycle management, advanced maintenance strategies, and use of embedded control software for remote monitoring and diagnostics to implement "smart services". Insight will be provided for asset owners and maintainers, as well as software providers and systems integrators in the smart services landscape. This one-hour complimentary web conference will be hosted by Smart Services and Aftermarket Strategies Program Manager, Sheila Brennan who will be joined by Product Lifecycle Strategies Research Vice President, Joe Barkai.
Note: Slides and a recording will be available after the event. Pre-register to be sure you receive information and reminders.