IDC's Canadian Strategic Sourcing and Cloud Services examines both the traditional asset-based model of IS outsourcing and datacenter hosting as well as the emergence of alternative sourcing models such as cloud computing and as-a-service delivery. This research identifies the latest trends affecting the market and reveals the principles of next-generation models such as the dissemination of IT services, offshoring, and nearshoring; how companies are leveraging outsourcing and managed services to reshape the way they do business; and how these trends will impact the existing marketplace and create opportunities for a range of new and emerging service providers.
- IS, network, and desktop outsourcing services
- Infrastructure-based cloud services (IaaS)
- Datacenter and hosting services
- The strategic value of third-party services
- The alignment of sourcing strategies with IT and business objectives
- The partner and wholesale ecosystem
- Sourcing models such as selective sourcing and multisourcing
- Role of outsourcing advisors and competitive analysis
- Sales, marketing, and customer service strategies
- The strengths and challenges of market leaders and newcomers
- Emerging trends and issues
- The Canadian offshore market
- Forecasts, sizings, and growth for Canadian IS, desktop, network, and infrastructure-based cloud services
- Canadian competitive analysis
- Canadian market shares
- Annual Buyers' Guide
In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.
- What is the revenue opportunity for the provision of outsourcing services in Canada?
- What are the competitive market positions and perceptions of major service providers?
- Which service providers are best positioned to partner with to increase market share?
- How can vendors best differentiate themselves in the market?
- What are the challenges of network and desktop management, and how are Canadian businesses addressing this fundamental IT activity?
- What are the best approaches to expand markets and services?
- How can companies best leverage the portfolio of outsourced services and service providers?
- What impact does offshoring and the Canadian skills gap have on outsourcing?
- What is the market for offshore or remote infrastructure management?
- How can price benchmarking be used to improve market competitiveness?
Accenture plc, Allstream Limited, Amazon.com, Inc., Bell Canada, CGI Group Inc., Capgemini S.A., CenturyLink, Inc., Cogeco Cable Inc., Computer Sciences Corporation, Hewlett-Packard Company, IBM, Infosys Limited, LONG VIEW COMPANY (LVTC), Rogers Communications Inc., TELUS Corporation, Tata Group, Wipro Limited
Research Manager, Application Solutions