IDC's Canadian Strategic Sourcing and Cloud Services examines both the traditional asset-based model of IS outsourcing and datacentre hosting as well as the emergence of new sourcing models such as cloud computing and offshore infrastructure delivery. This research identifies the latest trends affecting the market and reveals how the principles of next-generation models such as the dissemination of IT services, how companies are leveraging outsourcing and managed services to reshape the way they do business, and how these trends will impact the existing marketplace and create opportunities for a range of new and emerging service providers.
Markets and Subjects Analyzed
IS, network, and desktop outsourcing services
Infrastructure-based cloud services
Datacentre and hosting services
The strategic value of third-party services
The alignment of sourcing strategies with IT and business objectives
Market pricing and key industry metrics
Role of outsourcing advisors and competitive analysis
Sales, marketing, and customer service strategies
The strengths and challenges of market leaders and newcomers
Emerging trends and issues
Forecasts, sizings, and growth for the Canadian IS, Desktop, Network, and Infrastructure-Based Cloud Services
Canadian competitive analysis
Canadian market shares
In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.
Key Questions Answered
What is the revenue opportunity for the provision of outsourcing services in Canada?
What are the competitive market positions and perceptions of major service providers?
Which service providers are best positioned to increase market share?
How can vendors best differentiate themselves in the market?
What are the challenges of network and desktop management, and how are Canadian businesses addressing this fundamental IT activity?
What are the best approaches to expand markets and services?
How can companies best leverage the portfolio of outsourced services and service providers?
How will new delivery models impact the future outsourcing services market?
What is the market for offshore or remote infrastructure management?
How can price benchmarking be used to improve market competitiveness?
Strategic Outsourcing Services
This service reviews strategies, market positioning, and future direction of several providers in the outsourcing market, including:
Accenture, Allstream, Amazon Web Services, Bell Canada, Capgemini, CGI Group, Computer Sciences Corp. (CSC), HCL, HP Enterprise Services, IBM Global Services, iGATE, Infosys, Savvis, TCS, TELUS, and Wipro.
Custom Research and Go-to-Market Solutions
For IT suppliers or IT buyers doing business planning and budgeting, sales and marketing, or performance measurement, we have the custom offerings to optimize your success at every stage of your business. Our data- and content-driven approach helps you make better decisions, drive more effective marketing programs, and effectively measure your success - resulting in a greater return on your investment.
Unparalleled Coverage of End-User Requirements Across Vertical Industries
Whether you are a technology buyer or provider, IDC Insights' research translates today's global end-user requirements and trends into business opportunities for your organization. With dedicated businesses targeting energy, financial services, government, healthcare, manufacturing, and retail, IDC provides unmatched integration of global technology and vertical industry expertise to deliver industry-specific customer intelligence that gives clients a powerful business advantage.