Managed Network Services
An IDC Continuous Intelligence Service
• Published Research
•  Markets and Subjects Analyzed
•  Core Research
•  Key Questions Answered
•  Enterprise Benefits of Managed Network Services
•  Companies Analyzed
•  Custom Research and Go-to-Market Solutions
•  Unparalleled Coverage of End-User Requirements Across Vertical Industries
• What Is An IDC CIS

IDC's Managed Network Services program analyzes the market for service provider network–related offerings delivered to the enterprise. To help enterprises tackle the challenges of network complexity, service providers of all stripes are developing solutions that offload responsibility from in-house staff and support more holistic approaches to network management. IDC's Managed Network Services helps clients understand business drivers, service provider selection criteria, and service and support requirements and analyzes what these mean for service providers and vendors that seek to develop and/or refine their go-to-market strategies.


Markets and Subjects Analyzed

  • Managed IP VPN
  • Managed LAN/wireless LAN
  • Managed unified communications/IP PBX
  • Managed videoconferencing/telepresence
  • Enterprise buyer requirements
  • Network and IT convergence services
  • Customer engagement models
  • Go-to-market strategies

Core Research

  • WAN Manager Survey: MNS Adoption and Usage
  • U.S. Managed IP VPN Forecast and Analysis
  • U.S. Managed Wireless LAN Forecast and Analysis
  • U.S. Managed Network Services Forecast and Analysis
  • U.S. Managed LAN Forecast and Analysis
  • Network Equipment Provider MNS Strategies
  • Service Provider MNS Strategies
  • End-User Case Studies

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.


Key Questions Answered

  1. What are the preferred delivery models for managed network services?
  2. What business requirements are driving demand for MNS?
  3. How do networking, IT, applications, and "the cloud" come together in the MNS market?
  4. How is the managed network services ecosystem evolving?
  5. What are the sources of competitive differentiation in the highly competitive managed services space?
  6. How are managed service providers addressing enterprise security concerns?

Enterprise Benefits of Managed Network Services

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Source: IDC

Companies Analyzed

IDC's Managed Network Services program examines how major service providers and network equipment vendors are positioning themselves to compete in the managed network services market. This service reviews strategies, market positioning, and future direction of providers in the managed network services market, including:

Accenture, Alcatel-Lucent, Aruba Networks, AT&T, Avaya, BT Global Services, CenturyLink, Cisco, Citrix, Cox, CSC, Cybera, Dimension Data, Globecomm, HP, IBM Global Services, Juniper, Level 3, MASERGY, MegaPath, NTT Communications, Orange Business Services, Presidio, Sprint, Tata Communications, T-Systems, TW Telecom, Unisys, Verizon, and XO Communications.


Custom Research and Go-to-Market Solutions

For IT suppliers or IT buyers doing business planning and budgeting, sales and marketing, or performance measurement, we have the custom offerings to optimize your success at every stage of your business. Our data- and content-driven approach helps you make better decisions, drive more effective marketing programs, and effectively measure your success - resulting in a greater return on your investment.


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Unparalleled Coverage of End-User Requirements Across Vertical Industries

Whether you are a technology buyer or provider, IDC Insights' research translates today's global end-user requirements and trends into business opportunities for your organization. With dedicated businesses targeting energy, financial services, government, healthcare, manufacturing, and retail, IDC provides unmatched integration of global technology and vertical industry expertise to deliver industry-specific customer intelligence that gives clients a powerful business advantage.

Connect and engage with a global network of business and IT professionals in the first-of-its-kind end-user community at http://idc-insights-community.com.


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Related Links
Meet the Experts


. Courtney Munroe
Group Vice President, Worldwide Telecommunications
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