IDC's Central and Eastern European IT Services Expanded Country Set research delivers understanding and insight into the region's IT services markets at multidimensional and strategic levels. The service analyzes and quantifies opportunities and market dynamics across the region and pinpoints key trends in IT services delivery, such as outsourcing and business solutions. IDC provides the market intelligence that IT services players need to stay competitive.
- Systems integration: network consulting and integration, applications consulting and customization, and pure systems integration
- Support services: hardware and software support and installation
- IS consulting
- Outsourcing: application management (AM), information systems, network and desktop outsourcing, hosted AM, and hosting infrastructure services
- Custom application development and IT training and education
- Overall IT services spending
- Spending by IT services foundation market
- In-depth assessment of each IT services foundation market
- IT services vendor analysis
- Drivers and inhibitors of IT services spending
- Product and software vendor migration to IT services
- Key trends in IT services, such as outsourcing and business solutions
- Spending forecast through 2019 by IT service
- IT services 2014 vendor shares and 2015–2019 forecast for the following countries: Greece, Bulgaria, Romania, Croatia, and Slovenia
- Quantitative market reports (comprehensive quantitative data in the form of tables and figures) for Serbia, Slovakia, the Baltic countries, and the Adriatic region
In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.
- What is the size of the IT services market? How is it structured in each country?
- How will the IT services markets in CEE grow over the next five years?
- Which are the leading players in each competitive category, and what are their future strategies?
- Which services are in demand in each industry sector of these markets?
- What are the key growth areas in IT services?
- To what extent will developments in the CEE IT services market mirror Western European and worldwide service trends?
IDC's Central and Eastern European IT Services Expanded Country Set research examines how leading IT providers are positioning themselves to compete in this dynamic market. The service reviews the strategies, market positioning, and future directions of leading vendors, including:
Accenture, Altec Group, Asseco, Atos Origin, Singular Logic, HP, IBM, Intracom IT Services, CGI (Logica), Microsoft, Ness Technologies, Oracle, Romsys, Sonex Group, S&T, and T-Systems
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