This study explores and analyzes vendor trends in the Japan small and medium-sized business (SMB) IT market. The vendors covered consist of the major vendors and those that have newly entered the market. This study investigates and examines case studies based on visiting interviews with various vendors and the findings of the April 2015 Japan SMB User Study concerning usage trends and needs by major product type (hardware and packaged software) and for the 3rd Platform (cloud, mobility, and Big Data and analytics).
As the environment that Japan SMBs face remains demanding, the expectations that such users have for IT are shifting from simply making work more efficient and the like to ensuring performance improvement, production innovation, and other results directly linked with management strategy. How to propose solutions that meet these expectations while keeping costs low is now a crucial problem not just for vendors but also for regional SIs and distributors. Another significant issue within Japan is the stagnation of the number of new companies being founded. IDC believes that over the medium and long terms, this will affect the Japan SMB IT market. Therefore, IDC Japan IT spending Research Manager Hitoshi Ichimura argues that "vendors will need to create management support systems that include non-IT solutions as well."
This IDC study is a translation of the Japan document IDC #J15120106 and is summarized to reduce the gap in time since the original version was published.
All of the following sections are, however, fully translated:
- IDC Opinion
- Executive Summary
- Essential Guidance
Analytic applications, Big Data analytics and discovery, Enterprise asset management, Failover and failback, Financial resource management, Global IT and economic markets, Human capital management, IT planning and design, Infrastructure as a service, Mobility, Platform as a service, Public cloud services, Small and medium business, Software as a service