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Raymond Boggs
Vice President, Small/Medium Business and Home Office Research

Team: Directions Presenters
IDC Predictions Team
Small Business/Home Office
VOIP
Mr. Boggs has a diverse background in the communications, computer, and office automation industries as well as consumer and channel research. He oversees SMB and Home Office research at IDC.

As part of his work, Mr. Boggs directs survey research, forecasting, and market analysis for advanced telecommunications, personal computing, and office automation products and services designed for small and mid-sized businesses as well as home office and consumer households. Research includes identifying key product requirements of different market segments, tracking changing customer channel preferences, and evaluating alternative strategies in response to competitive developments. Mr. Boggs has consulted extensively on changing distribution trends for advanced technology products and the emerging communications and networking needs of SMBs and home-based enterprises.

Prior to joining IDC, Mr. Boggs directed consumer and business research in the technology practice area of Response Analysis/Roper Starch Worldwide in Princeton, NJ. He managed research activity to support the firm's Electronic Access program and provided qualitative and quantitative primary research to a wide range of clients. Boggs had previously established and managed the first research program to focus exclusively on the small business market while at GIGA Information Group/BIS Strategic Decisions (now part of Forrester Research.).

Mr. Boggs is a regular speaker at industry conferences and is quoted in industry publications as well as The New York Times, the Wall Street Journal, and USA Today. A recipient of IDC's Peacock Award for research excellence, Boggs completed undergraduate work at Hamilton College and holds advanced degrees from Brown University and the Carroll School of Management at Boston College.


IDC Links more

SMB IT Spending Growth for 2010 and Beyond — Why There Will Be No Return to Business as Usual
Raymond Boggs
Jan 2010 - Doc # lcUS22187810      IDC Link
As we prepare our global SMB IT spending forecasts, it is clear that the world has changed considerably over the past year. You may have heard our recent SMB 2010 Predictions Webcast, where we pointed to the twin contrarian trends of 1) SMB ...
SMB Implications of HP's Plans to Acquire 3Com
Raymond Boggs, Justin Jaffe
Nov 2009 - Doc # lcUS22086309      IDC Link
By now you've had a chance to reflect on the news from last week that HP and 3Com Corporation have entered into a agreement for HP to purchase 3Com for approximately $2.7 billion. Still subject to regulatory approval, the acquisition will b ...

Analyst Research more

Predictions 2010: The SMB Return to IT Spending - How and Where?
Raymond Boggs, Justin Jaffe, Matt Davis, Giuliana Folco, Jay Gumbiner, Timothy Doherty, Liz Conner, Paul Edwards
Jan 2010 - Doc # 221836      IDC Presentation
This IDC Presentation was part of a Webcast that was held in January 2010. It provides a global assessment of the SMB market including regional share of SMB IT spending for 2009. The extraordinary impact of worldwide recession ...
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Worldwide SMB 2010 Top 10 Predictions: Return to IT Spending Growth Will Be Driven by New Quest for Productivity
Raymond Boggs, Justin Jaffe, Matt Davis, Paul Edwards, Giuliana Folco, Jean Marc Annonier, Gary Koch, Matias Berardi, Timothy Doherty, Carrie MacGillivray, Natalya Yezhkova, Liz Conner
Jan 2010 - Doc # 221674      Top 10 Predictions
This IDC study is one of a number of top 10 predictions documents published by IDC as the year begins. The worldwide SMB predictions document examines the IT market overall, with additional detail on each of the four major regi ...
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Appearances

Worldwide SMB Market Top 10 Predictions 2010
Framingham, MA United States
January 14, 2010

IDC Cloud Computing Forum
San Francisco, CA United States
February 18, 2009