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Angèle Boyd
Group VP, General Manager , Imaging/Output Document Solutions & SMB

Team: IDC Predictions Team
Printers and Peripherals
Angèle Boyd is responsible for IDC's worldwide research practice in the areas of imaging, output and document solutions (printing, scanning, business-critical document workflows, and managed print/document services). She is also responsible for IDC’s U.S. small/medium business research spanning the IT industry. She has conducted research and consulting at IDC since 1986.

During this time, she has been recognized as a Chairman's Achiever, and received the company's award for research excellence, the James Peacock Award.

Her research and consulting experience includes market plan development, strategic analysis, extensive demand-side research by company size and industry, and analysis of customer purchasing behavior using various distribution channels. Topics covered in her work are document-intensive business processes, document digitization solutions, printing and imaging services, and color printing technologies.

Ms. Boyd has written white papers and spoken on topics such as managed print/document services, information overload and the role of document solutions, and the impact of the economy and the green/sustainable movement on printing, scanning and business process document workflows.

She is quoted in the Wall Street Journal, the New York Times, USA Today, Investors Business Daily, the San Jose Mercury News, the San Francisco Chronicle, Forbes and Fortune magazine.

Prior to IDC, at the consulting company Arthur D. Little Inc., she was a core team member evaluating the costs and benefits of computerized management information systems. She assisted in the design, implementation, and analysis of several evaluations.

She received her B.A. from Tufts University (magna cum laude) and MBA (honors) from Babson College. She is a member of Beta Gamma Sigma.


IDC Links more

Xerox's Q4 2009 Earnings Show Remarkable Sequential Improvement
Angèle Boyd
Jan 2010 - Doc # lcUS22176310      IDC Link
Today, Xerox announced its Q4 2009 and FY2009 results, showing clear top line improvement in Q4. While full year's revenue is down 3% year over year (down 7% in constant currency), Q4 showed remarkable sequential improvement of 15%.  Q4's s ...
Xerox Formalizes Its Enterprise Print Services Offering
Michael Orasin, Angèle Boyd
Nov 2009 - Doc # lcUS22078809      IDC Link
In a recent press release, Xerox announced that it will be offering its Managed Print Services (MPS) customers expanded print capabilities for both virtual and in-office workers, enabling seamless desktop to internal centralized print cente ...

Analyst Research more

Business Process Workflows by Customer Segment: Paper-to-Digital Conversion Rates and the Role of Scanning Versus Other Digitization Methods — An IDC Hardcopy Usage Analysis Presentation
Jake G. Wang, Angèle Boyd
Dec 2009 - Doc # 221173      Update
This IDC update includes the results of an end-user survey with over 1,400 respondents who are primary users of hardcopy equipment in office environments. The goal of this presentation is to identify the impact of digitization ...
purchase document
IDC Predictions 2010: Recovery and Transformation
Frank Gens, Cushing Anderson, Irene Berlinsky, Raymond Boggs, Angèle Boyd, Jean S. Bozman, Jeanne Capachin, Godfrey Chua, Matt Davis, Crawford Del Prete, Stephen D. Drake, Scott Ellison, Robert Farish, Michael Fauscette, Susan Feldman, Steven J. Frantzen, John F. Gantz, Tim Grieser, Greg Ireland, Earl C. Joseph, Ph.D., Gary Koch, Danielle Levitas, Amy Lind, Ramon T. Llamas, Scott Lundstrom, Robert P. Mahowald, Stephen Minton, Masaaki Moriyama, Chris Morris, Henry D. Morris, Courtney Munroe, Tomoaki Nakamura, Rick Nicholson, Bob O'Donnell, David Potterton, Eric A. Prothero, Joseph C. Pucciarelli, Bill Roch, Junichi Saeki, William Stofega, David Tapper, Vernon Turner, Richard Vancil, Richard L. Villars, Ricardo Villate, Hideo Wada, Mark Walker, Janet Waxman, Karsten Weide, Meredith Whalen, Mark Winther
Dec 2009 - Doc # TB20091203      Event Proceeding
IDC's annual predictions offer an important preview of the industry events, user trends, and vendor strategies that promise to define the IT industry in the year ahead. Drawing on IDC's industry-defining research and fresh insi ...